At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NICE is looking for a Divisional Organizational Development (OD) Manager to build and lead cutting-edge programs, solutions and practices around culture and competencies, leadership and people management, organizational development, change management, top talent development and talent management in our largest division – CX.
This role is part of the HR team and reports to the Director of Global Organizational Development & Learning (OD&L).
- Exploring, designing, developing, and executing organizational development (OD) programs that are aligned with the CX division’s strategy.
- Designing and executing leadership programs, succession planning, and leadership development tools.
- Creating and implementing programs and initiatives that support talent management and employee development.
- Partnering with leaders, HRBPs, and key stakeholders to identify and address divisional development needs, gaps, and opportunities.
- Continuously managing the annual OD work plan, including gap analysis, planning initiatives, content development, vendor and budget management, and process improvement.
- Developing and executing change management strategies to facilitate organizational change initiatives.
- Leading divisional performance management programs and initiatives.
- 7 + years of experience in OD in companies with best-in-class HR practices, preferably in global software companies
- Experience in rolling out end-to-end programs around change management, values, leadership development, top talents and succession plans
- Proficiency in content creation for learning sessions, and in designing organizational development processes, with the ability to lead from ideation to execution
- Exceptional consulting, coaching and facilitation skills
- Ability to cultivate strong partnerships and driving multiple focal points across levels, units and geographies
- Ability to solve challenges creatively by utilizing data to diagnose and interpret needs analyses and translate the findings into actionable plans
- Excellent verbal and written communication skills in English
- Bachelor's degree in Organizational Development / Psychology / Social Science or related field. A master's degree is preferred
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to raise the bar constantly, you may just be our next NICEr!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
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Director of Global Organizational Development & Learning (OD&L)
Individual Contributor
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.