Organizational Communications Specialist/Senior

Posted Yesterday
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Minneapolis, MN, USA
In-Office
90K-159K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead development and execution of enterprise-wide internal communications campaigns. Advise senior leaders, create and edit multi-channel content (intranet, email, digital signage, events), coordinate stakeholder engagement, analyze audience insights, manage vendors and communication technology, and drive cross-functional projects to strengthen organizational culture and employee engagement.
Summary Generated by Built In
CompanyFederal Reserve Bank of Minneapolis

Join the Minneapolis Fed’s Public Affairs division, where your talents will be leveraged in a cross-functional team responsible for communicating across the organization as we pursue an economy that works for all of us. As an organizational communications specialist, you will directly impact our mission-driven culture and operational excellence through your expertise in communication strategies, account management, and more.
The organizational communications specialist for the Minneapolis Fed will coordinate large-scale organizational communications campaigns, working directly with stakeholders and business partners as a strategic planning partner focusing on communicating with all employees. You will draft, advise, create, and disseminate content, aligning with strategy and tone guidance and integrating information into the overall cadence of organizational communications. You will leverage multiple digital and in-person channels for effective communication and engagement, including digital signage, custom calendars, an enterprise website, email newsletters, large events, and more. Skills in strategic communications planning, account management, project management, and communications technology would lead to success in this role.

Essential functions include: 

  • Developing, implementing, and assessing effective communication and marketing strategies to support organizational and product objectives and goals and advising organization and department or product leaders on message content, strategy, design, and execution. 
  • Writing, editing, and managing content focused on informing and communicating to the broad employee audience while taking into context individual division internal communication cadences, meetings and messages to ensure optimal strategic effectiveness. 
  • Develops and coordinates lines of communication within the organization among employees, stakeholders, and executives. Develops content, strategies, and programs for new products, processes, or operational plans that will impact functional results, employee achievements, and organizational success. 
  • Manages editorial integrity and information, content and structure of the organization's intranet site and provides counsel and training to content editors to ensure consistency and support for a multi-channel delivery model. 
  • Develops and delivers communications, such as proposals, reports, presentations, and procedures, including recommendations for all levels of management and staff. 
  • Leads or supports Bank and System-level projects and workgroups by providing writing and editing support, and subject matter expertise, and implementation of communication and marketing strategies. 
  • Coordinating and/or facilitating creation and analysis of surveys or other forms of feedback, including the gathering and analysis of customer insights and market intelligence to drive the development of product positioning and messaging that resonates with audiences. 
  • Investigation of vendor services and management of vendor relationships related to communications.

Job Responsibility:

  • Bachelor's degree in journalism, communications, human resources or a related field, or equivalent combination of education and experience
  • 6 years of progressive experience in organizational communication or a related field (For the senior level must have 8 years of experience)
  • Experience implementing communication plans for mid-size to large organizations
  • Experience creating communication content
  • Account Management Experience

Additional Information:

* The full salary range is $90,300-$112,917-$135,500 (For the senior $106,300- $132,871-$159,400)The expected starting salary range is $100,00-$120,000. Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity.

Our total rewards program offers benefits that are the best fit for you at every stage of your career: 

  • Comprehensive healthcare options (Medical, Dental, and Vision) 
  • 401(k) match, and a fully-funded pension plan 
  • Paid time off and holidays 
  • Free public transportation passes 
  • Annual educational assistance 
  • On-site fitness facility  
  • Professional development programs, training and conferences 
  • And more… 

The Minneapolis Fed is committed to fostering an environment where all employees are respected and valued. We provide equal employment opportunity to all persons and we work together to pursue an economy that works for all of us. 

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryCommunications/Public Relations Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice

Skills Required

  • Bachelor's degree in journalism, communications, human resources, or related field (or equivalent experience)
  • 6+ years progressive organizational communications experience (8+ years for Senior level)
  • Proven track record implementing communication plans in mid-size to large organizations
  • Demonstrated expertise in content creation and account management
  • Strategic communications planning
  • Project and account management
  • Communications technology proficiency
  • Cross-functional collaboration
  • Stakeholder advisory capabilities
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The Company
Kansas City, MO
2,289 Employees

What We Do

This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed. The Fed - Make a world of difference in the global economy OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague. Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve. Atlanta https://www.frbatlanta.org/ Boston http://www.bostonfed.org/ Chicago https://www.chicagofed.org/ Cleveland https://www.clevelandfed.org/ Dallas http://dallasfed.org/ Kansas City https://www.kansascityfed.org/ Minneapolis https://www.minneapolisfed.org/ New York http://www.newyorkfed.org/ Philadelphia https://www.philadelphiafed.org/ Richmond https://www.richmondfed.org/ San Francisco http://www.frbsf.org/ St. Louis https://www.stlouisfed.org/ Board http://www.federalreserve.gov/

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