Senior Manager, Organizational Change & Training

Posted 7 Days Ago
Be an Early Applicant
London, England
Senior level
Information Technology • Software
The Role
The Organizational Change & Training Senior Manager leads strategic projects within the OC&T practice, promotes internal initiatives, oversees project delivery, drives customer relationship recovery, and manages business development pursuits to achieve company goals.
Summary Generated by Built In

The purpose of the Organizational Change & Training Senior Manager role is to provide value to the Organizational Change & Training (OC&T) practice by 
pursuing organizational goals, operating with a customer-first mindset, and 
exemplifying the company core values in an effort to achieve meaningful results.

Key Responsibilities:

  • Takes broad ownership of strategic decisions regarding project and workstream direction. Organizes interactions across projects and workstreams for mutual benefit of multiple customers.

  • Provides leadership & oversight to projects connected to their area of expertise.

  • Promotes and is accountable for large internal initiatives that touch multiple parts of the company, generally associated with project delivery or cross-practice dependencies.

  • Leads complex sales efforts and business development pursuits on behalf of the OC&T practice.

  • Easily and immediately recognized as an expert in the room.

  • Deftly manages and resolves disagreements between others. Able to speak well to audiences of all types, sizes, and backgrounds.

  • Drives recovery of customer relationships that may be at risk.

  • Shows the highest level of verbal and written communication skills, as evidenced by facilitating difficult customer conversations.

Experience and Skills:

  • 5+ years’ experience with Workday 

  • Bachelor’s degree preferably in Psychology, Communication Studies, Business Administration, Human Resources, Management Information Systems, or related fields (or additional 5 years’ Workday experience in a corporate implementation setting)

  • Current Workday Core HCM or Core Financials certification or ability to acquire it within 28 days of offer

  • Public Sector experience is desirable

  • PROSCI certification

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
  • Seek data, build knowledge: I use facts to guide my actions and decisions.
  • Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
  • Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
  • Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
  • Do the right thing, the right way: I always make the ethical choice.

Top Skills

Workday
The Company
HQ: Reston, VA
1,444 Employees
On-site Workplace

What We Do

Collaborative Solutions, a Cognizant Company, is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large and medium-sized organizations across industries. As the longest-tenured Workday Services Partner and client, its full lifecycle services—complete with an in-house Advisory Services practice and proven proprietary tools—have helped more than 1,000 clients transform their businesses.

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