Organizational Change Management (OCM) Lead provides in-depth organizational knowledge, channels voice of the customer, and has direct access to stakeholders for engagement. OCM Lead provides consistency and continuity beyond go-live, also provides faster escalation and issue resolutions. OCM Lead is the single point of contact to review and approve all OCM deliverables in the Project and will oversee and execute change campaign at AutoZone via Training and strategic communication with functional areas.
Responsibilities- Single point of contact to review and approve all OCM deliverables
- Execute Change Campaign across all areas of the company
- Oversee Training coordination and deployment
- Oversee stakeholder and distribution lists
- Manage and deliver end-user training coordination
- Co-Leads with Procure to pay, Record to report, Store Development Maintenance Management, change management and delivery day-today
- Participate in program leadership/governance meetings to present OCM
- Evaluate and support change management goals, scope, and resourcing
- Provide input into the development and execution of OCM
- Implementation of new systems that will require adoption of new processes and changes on team structure.
- Establish and maintain change management method and standards across releases
- Review, provide and coordinate business lead feedback and approve OSM deliverables
- Facilitate access to required resources, stakeholders, and tools to deliver on the OCM change campaign
- Focus on identifying and mitigate change management issues/risks, escalations as appropriate
- Monitor and advise on adoption risks and mitigations
- Drive Integration across workstreams and localization efforts
- Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field
- Requires proficiency in MS office (Word, PowerPoint, Excel) and Cloud based technologies
- Requires 7-10 years of relevant experience
- International experience especially in Mexico & Brazil is preferred
- Multi-lingual in English, Portugues and/or Spanish is a plus
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Skills Required
- Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field
- Proficiency with Microsoft Word, PowerPoint, and Excel
- Proficiency with cloud-based technologies
- 7-10 years of relevant experience
- International experience, especially in Mexico and Brazil
- Multilingual ability in English, Portuguese, and/or Spanish
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
