Organisational Development and Design Partner

We’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

As part of a new team driving organisational effectiveness, you will help shape ASOS for speed, innovation, and strategic growth. You’ll bring expertise in organisational design, organisational health, and senior team effectiveness, consulting with senior PX partners and leaders to deliver tailored solutions that meet business needs.

You’ll build capability in organisational effectiveness across the People Experience team, as well as working alongside PX partners to diagnose, design and deliver solutions for orgs and teams. You’ll be aligned to a specific function and build deep relationships and understanding to be able to tailor specific solutions which meet the business needs of the area. Part of the Talent and Culture team, you will work closely with culture and change, leadership development and talent management to ensure ASOS-wide alignment whilst also feeding back signal on org health for the areas you support.

The Details

Organisational Design:

• Champion data-driven tools (e.g., engagement surveys, workforce analytics, pulse tools) to assess organisational health and align ASOS structure with strategy.
• Drive adoption of emerging technologies, including AI and automation, to enhance operational efficiency.
• Develop and refine frameworks, dashboards, and tools that enable PX and business leaders to make faster, more informed decisions.
• Lead ASOS-wide reviews of spans & layers, identifying opportunities to streamline hierarchies and accelerate decision-making.
• Partner with IT and digital teams to ensure existing systems and platforms support organisational effectiveness initiatives.

Team Effectiveness:

• Shape and implement the ASOS team effectiveness framework to build high-performing, healthy, and accountable teams.
• Deliver scalable tools, templates, and interventions for team start-ups, resets, retrospectives, and ongoing development.
• Facilitate collaboration across teams, supporting cross-functional execution and helping reduce meeting fatigue.
• Launch and evolve a Team Health Toolkit, focusing on psychological safety, team purpose, clarity of roles, ways of working and interpersonal relationships. 

Organisational Capability:

• Partner with the Talent & Culture team to identify strengths and improvement areas in organisational effectiveness.
• Develop strategic, client-facing playbooks addressing organisation design, team effectiveness, culture, and change management.
• Provide organisational effectiveness expertise to co-create business and people strategies in partnership with business leaders and Senior People Partners, embedding ASOS values into effectiveness and capability-building strategies.
• Support the development of an integrated organisational development framework that ensures alignment and impact at every level.
• Collaborate with the Leadership Development team on the design of a fit-for-purpose “ASOS Leadership model,” ensuring learning offerings align to future capability needs.
• Play a key role in refreshing talent architecture in partnership with Talent, Total Rewards, and other Centres of Expertise.
• Supporting our culture by championing Diversity, Equity & Inclusion strategies.

Key Initiatives You Will Support

• Spans & Layers Review across your function
• Organisational design assessments for your function
• Structural efficiency through tech & AI
• Development and implementation of org health dashboards and decision-making tools
• Launch of scalable team effectiveness playbooks

What Success Looks Like

• An ASOS-wide understanding of what “fit-for-purpose” looks like, and a clear roadmap to get there
• Functionally aligned structures that enable speed, clarity and delivery
• High-performing teams with increased readiness and bench strength
• Consistent, measurable improvement in org health, capability and collaboration
• Practical, usable tools in the hands of PX Partners and leaders to make fast, confident people and structure decisions
• A thriving culture of simplicity, accountability and growth across the organisation

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

About You

Minimum qualifications

• Expertise in organisation design, structural optimisation and organisational culture
• Experience of working in a consultative capacity offering specialist advice and coaching on end-to-end talent strategies
• Strong data fluency and comfort using analytics, dashboards and engagement data to inform strategy
• Experience leading functional level projects
• Experience consulting with all levels of stakeholders, with a focus on conducting needs analysis and defining organizational effectiveness objectives
• Proven track record of operating independently, and delivering results in an organized manner

Preferred qualifications

• Masters in Organisational Effectiveness / Industrial and Organisational Psychology or equivalent is highly desirable
• Experience working with all levels across organization
• Working knowledge of the tech and retail industry would be a strong advantage to the role

BeneFITS’

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Performance related bonus
• Private medical care scheme
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like