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A loyalty program that rewards residents at home, in their neighborhood, & when they travel, no matter where they live.
The Role
Own Bilt’s organic social presence across Instagram, TikTok, LinkedIn, and X. Develop, produce, write, publish, and analyze weekly content; manage the social calendar and community engagement; direct freelance creatives; and partner with marketing, communications, design, and video teams on launches and campaigns. Build scalable workflows, formats, and content series that grow the brand’s organic reach.
Summary Generated by Built In
What is Bilt?
Bilt is the membership for where you live.
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.
What’s the role?
Bilt's organic social presence is how millions of people meet us — in their feeds, in their neighborhoods, and in the middle of culture. We're hiring an Organic Social Lead to run the execution of that presence: a director-level producer who owns our organic social output end to end, led by Instagram, with TikTok as a growing second pillar and support across LinkedIn and X.
This is a hands-on senior seat on our Brand & Comms pod. You'll concept, produce, write, and publish great content every week — working daily with product marketing, comms, design, and our product video/paid team, and directing a bench of freelance creatives. It starts as an individual contributor role with a real path to building a team over time.
In this role, you will…
- Own Bilt's organic social calendar end to end — concept, produce, write, and publish great content every week
- Lead Instagram as our flagship social channel, build out TikTok as the second pillar, and support LinkedIn and X
- Drive creative concepting — develop posts, formats, and series rooted in what's happening in culture right now
- Direct and manage freelance creatives — designers, editors, makers — to keep weekly output consistently high
- Partner with product marketing, comms, design, and the product video/paid team to ship social alongside launches and campaigns
- Write captions and social-first copy, with editorial oversight from the Senior Content Director
- Own publishing and community management — posting, comments, and channel health day to day
- Build the workflows, formats, and content series that grow Bilt's organic presence, and lead your own initiatives and campaigns
- Track what breaks through, read the performance, and fold those learnings into the next round of concepts
In terms of qualifications, we’re seeking:
- Must Have:
- Proof you've taken social content from 0 to 1 — a channel, program, or body of work you built, not just maintained
- A portfolio of social content you directly produced that broke through the noise — reach, engagement, or cultural impact you can point to
- Deep, current fluency in Instagram and working fluency in TikTok; familiarity with LinkedIn and X
- Strong producer and project management instincts — you've run a content pipeline and shipped on a weekly cadence
- Experience directing external creatives — freelancers, designers, editors — from concept to shipped post
- Sharp social copy skills — you write your own captions
- Comfortable owning comments and day-to-day community presence
- Able to work fully in-office in NYC
- Nice to Have:
- Strong design background — great taste, a rich reference library, a sense of where culture is moving; hands-on design skills or experience art-directing designers
- Video editing background (Premiere, CapCut, After Effects, or similar)
- Experience at consumer, lifestyle, media, or culture-adjacent brands
- Familiarity with social publishing and analytics tooling
Benefits:
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Organic Social Lead is $140,000 - 160,000 and will be eligible for equity and an annual performance-based bonus.
Skills Required
- Proof of building a social channel, program, or body of work from 0 to 1
- Portfolio of directly produced social content demonstrating reach, engagement, or cultural impact
- Deep, current fluency in Instagram
- Working fluency in TikTok and familiarity with LinkedIn and X
- Experience running a content pipeline and shipping weekly content
- Experience directing external creatives, including freelancers, designers, or editors
- Strong social copywriting and caption-writing skills
- Ability to manage comments and day-to-day community presence
- Ability to work fully in-office in New York City
- Strong design background or experience art-directing designers
- Video editing experience with Premiere, CapCut, After Effects, or similar tools
- Experience at consumer, lifestyle, media, or culture-adjacent brands
- Familiarity with social publishing and analytics tools
What the Team is Saying
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Dan
Chief Operations Officer / Co-Founder
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Ciara
Senior Director, People
Kush
Engineering Manager, Agentic Commerce and CRM
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Molly
Customer Experience Associate
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Nilu
VP, Bilt Neighborhood Dining
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Bilt Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as comprehensive, including fully paid medical/dental/vision in some materials and extras like HSA contributions and One Medical membership. These elements position the health package as a relative strong point.
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Leave & Time Off Breadth — Time-off policies include unlimited PTO and paid parental leave, alongside wellness stipends and other lifestyle benefits. Together, these offerings signal broad leave support.
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Retirement Support — Retirement offerings include a 401(k) match as part of the total-rewards package. This adds long-term value beyond base pay.
Bilt Insights
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The Company
What We Do
Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, pharmacy, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program. In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more. While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.
Why Work With Us
Bilt Rewards is revolutionizing how people pay rent by rewarding them at home and in their neighborhoods. Here, you'll shape the future of rewards programs while working in a high-impact, fast-paced startup environment. Join our collaborative culture, learn from industry experts, and grow your career while making a meaningful difference.
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Bilt Offices
OnSite Workspace
We’re an in-person company where energy and collaboration fuel our creativity, agility, and speed. With most of our team in the office 4-5 days a week, we create an environment that sparks new ideas and drives our momentum forward.
Typical time on-site:
None
New York, NY
