Organ Procurement Coordinator

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Rotating - 08 Hour (United States of America)

This is a Stanford Health Care job.
A Brief Overview
The Organ Procurement Coordinator is responsible for the adult and pediatric organ recovery program's transplant phases of care from organ offer, coordinating with the recipients, through completion of transplantation. These phases span the outpatient and the inpatient care continuum. The coordinator will manage the organ offer process as the primary point of contact for all primary and backup organ offers. This role will support the transplant medical and surgical teams with additional tests as needed, manage the organ/team logistics process, provide assistance with data entry for various research projects, perform preservation, and maintain communications for active cases. Ensures the delivery of safe, quality patient care in alignment with hospital policies and applicable state/federal regulatory requirements (such as CMS, OPTN/UNOS, and TJC). This role supports both adult and pediatric solid organ procurement for SHC and SCH.
Locations
Stanford Health Care
What you will do

• The Organ Procurement Coordinator is responsible for the adult and pediatric organ recovery program's transplant phases of care from organ offer, coordinating with the recipients, through completion of transplantation. These phases span the outpatient and the inpatient care continuum.
• Participates in the coordination of all cadaveric organ donors for heart, lung, liver, kidney, pancreas, and intestine organ retrievals in conjunction with UNOS and the Organ Procurement Agency (OPO) involved at the point of donor offer.
• Coordinates organ retrieval by serving as the primary contact when donor organs become available and maintaining close communication with the transplant team.
• Accesses the current candidate waitlists, reviews EPIC, and assists the Transplant Fellow and Attending Surgeon in the selection of a recipient. If accepted, this role coordinates with the recipients and makes all necessary arrangements for the admission.
• Notifies the appropriate hospital departments of the planned transplant surgery.
• Notifies the Histocompatibility technician of combined transplants; ensures that the appropriate blood and tissue specimens are sent for the cross-match testing; receives cross match results as needed and communicates result to the surgeon.
• Coordinates all arrangements in conjunction with the OPO for imported organs.
• Communicates to the next on call coordinator when shift is ending.
• Ensures that patients receive safe, quality care in an efficient and customer-centric manner through alignment with established policies, procedures, protocols, workflows, and regulatory requirements.
• Ensures adequate and accurate electronic medical record documentation through adherence to the established workflows on a daily basis.
• Collaborates with leadership in other departments through the organizational matrix to support transplant patient care delivery.
• Collaborates with Manager of Quality, Safety and Compliance on Transplant QAPI program efforts such as establishing objective measures to evaluate program performance and maintenance of patient outcomes to meet or exceed expectations.
• Works closely with members of the Stanford Health Care leadership team to support clinical, quality, regulatory compliance, information systems, fiscal, and research goals and initiatives of the program(s).
• The role may require ground and / or air travel to recover organs for transplantation. To avoid interruption in this critical process, extended work hours may be required.

Education Qualifications

• Bachelor’s Degree in a work-related discipline/field from an accredited college or university Preferred

Experience Qualifications

• Five (5) years of progressively responsible and directly related work experience or
• With a Bachelor's Degree, Three (3) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Exceptional communication skills.
• Knowledge of thoracic and abdominal organ transplant and organ recovery standards and practices.
• Ability to coordinate multiple complex transplant related processes.
• Ability to think quickly and critically in organ transplant related areas and adapt to fast pace changing circumstances when organs become available.
• Knowledge of the critical and time sensitive issues that arise with organ offers and procurement.
• Knowledge of state and federal laws and regulations pertaining to organs.
• Knowledge of the protocols pertaining to organ retrieval.
• Knowledge of organ transplant regulations and acceptance criteria and policies.
• Ability to demonstrate proficiency and continual growth in the knowledge of transplantation and donation.
• Ability to prepare documentation which is organized, accurate, and clear.
• Ability to work effectively with individuals at all levels of the organization.
• Knowledge of the regulations, requirements, and processes of the United Network of Organ Sharing (UNOS)and Organ Procurement and Transplantation Network (OPTN), and Organ Procurement Organizations (OPO).

Physical Demands and Work Conditions
Blood Borne Pathogens

• Category I - Tasks that involve exposure to blood, body fluids, or tissues

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $47.75 - $62.08 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.