Order Taker

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

•        Be knowledgeable of all items on the menu.

•        Be knowledgeable of all special offers and promotions.

•        Check the cleanliness and perfect shape of all items sent to the guest.

•        Check cleanliness of Room Service area.

•        Always be courteous to guests.

•        Always use Room Service standards when taking orders.

•        Complies with hotel’s safety, hygiene and health policies.

•        Responsible for VIPs set-up Bars.

•        Process checks for guests before/after.

•        Keep record off all items sold.

•        Complies with any related duties as requested.

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. 

Experience:

• A minimum of 1 year of experience in hotel industry on a similar position including training.
• Proven experience working in a top luxury resorts is a plus.
• Experience working in remote island locations is a plus.

Technical skills:

• Very good telephone etiquettes.
• Write down all information’s clearly.
• Profound knowledge of customer service and of all beverage products and services.
• Fluency in English or another language, written and verbal communication. 
• Knowledge of a second language is a plus.

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.