Order Support Specialist/Coordinator

About McNeilus, an Oshkosh Company

McNeilus Truck and Manufacturing Inc. is committed to serving everyday heroes and is an industry leading designer and manufacturer of refuse truck bodies. McNeilus produces a complete line of high-performance rear load, front load, and automated side load refuse bodies to augment any refuse collection fleet. Our team members are critical in our mission of supporting waste warriors and keeping communities safe and clean.

THE ROLE

The Order Support Specialist/Coordinator will provide support for the Sales team from a technical aspect by serving as the connection to both Engineering and Operations. The Order Support Specialist/Coordinator is a key contributor to the Sales process by collaborating cross functionally.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

• Review orders and specifications for Sales and Operations

• Proficient with schedules and managing orders through order to delivery

• Support any invoice questions from internal team members and any external suppliers

• Support scheduling and demand planning by working with chassis OEMs on chassis ETAs

• Understand lead times in order to support scheduling and demand planning

MINIMUM QUALIFICATIONS

• High School Diploma with three (3) or more years of customer or coordination experience. OR an equivalent combination of education and experience.

STANDOUT QUALIFICATIONS

• Strong verbal presentation and written communication skills.

• Excellent time management and organizational skills.

• Microsoft Office proficient.

CORE COMPETENCIES:

• Internal Contacts: Contact with peers and others involving explanation of information (these contacts may be within or outside department or division), and the gathering of factual information; may include the communication of sensitive or confidential information.

• External Contacts: External contact involving a requirement to maintain a continuing external working relationship with individuals, or organizations.

• Communication Skills: Write routine reports, correspondence and speak effectively before both internal and external groups.

• Decision-Making: Regularly makes decisions involving how a project or operation will be conducted (i.e. sequence or method), and generally from an available set of alternatives or precedents.

• Complexity, Judgment and Problem Solving: Structured work, following a limited variety of standard practices.

WORKING CONDITIONS:

• Physical Demands: Frequent: Standing, Walking/Running, Sitting, Reaching, Hearing, Talking, Visual, Typing; Occasional: Driving, Fine Dexterity, Manual Dexterity; Upper Extremity Repetitive Motion; Seldom: Lifting/Carrying 25lbs., Pushing/Pulling 25llbs.

• Non-Physical Demands: Frequent: Analysis/Reasoning, Communication/Interpretation, Math/Mental Computation, Reading, Sustained Mental Activity (i.e. auditing, problem solving, grant writing, composing reports), Writing.

• Environmental Demands: Frequent: Work Alone, Frequent Task Changes, Tedious/Exacting Work; Occasional: High Volume Public Contact.

• Work Schedule: Routine shift hours. Infrequent overtime, weekend, or shift rotation.

• Demands/Deadlines: Occasional stress due to deadlines or workload because of intermittent or cyclical work pressures, or occasional exposure to distressed individuals within the immediate work environment.

WHY OSHKOSH?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together

Pay Range:

$56,600.00 - $88,400.00

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.