Order & Supply Chain Specialist (Outsourced – 6 months)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Your Responsibilities

• Develops the Roche GAP expanded program (HIV, HBV, HCV, HPV, MDTB) plan by understanding all the needs of the stakeholders, drafting the plan and securing approval.

• Develops the GAP program plans by gathering input from partners, understanding Roche expectations and targets, allocating dates against targets, drafting program plan and receiving approval annually by deadline

• Manages and optimizes company resource utilization by evaluating and coordinating that Roche resources are secured, training partners so that consumables are utilized correctly and tracking and monitoring utilization against KPI’s and addressing discrepancies at all times

• Manages program implementation by defining quality standards (KPI’s), measuring, identifying and addressing issues, improving workflow, improving TAT and implementing solutions as required and agreed

• Reviews and manages progress against program plan by receiving feedback from partners, evaluating against targets, understanding challenges and amending plans in line with approved actions and standards as scheduled

• Coordinates and conducts stakeholder meetings by ensuring target audience attendance, drafting agenda’s, coordinating that minutes and actions are captured, agreed on and timelines are allocated to all resolutions at all times and as required and scheduled

• Conducts partner training by identifying training needs, scheduling training, coordinating attendance, facilitating training and evaluating training integration as required

• Addresses partner issues and non-performance by identifying concern or non-delivery, identify cause, engage with partner and develop plan to address, manage implementation of plan and measure impact as agreed and defined

• Enhances Roche market position by identifying and implementing opportunities, building mutually respectful and beneficial relationships with partners and implementing opportunities as and when required

• Builds partner capability to utilize Roche instruments by providing technical support and assistance, drafting SOP’s and Job Aids, Sharing with partners and measuring instrumentation utilization improvement as required

• Responsible for the planning, coordination, execution and reporting of GAP sales.

• Builds and maintains relationships with key GAP stakeholders and procurement agencies

• Plans, coordinates and implements GAP expansion activities.

• Responsible for GAP P&L

Who You Are

• You hold a BSc degree in life sciences, laboratory, Biochemical or equivalent

• You built a minimum of 3 years of experience in Supply Chain Management, Logistics, Demand Planning,  Customer Service (order management), Supply Chain business partner, Supply Quality or similar. Ideal candidate worked in In Vitro Diagnostics (IVD) industry

• You built working knowledge of SAP, SAP/APO module, SAP SD module, SAP MM Module, Letters of Credit, and hands-on S&OP experience

• You have advanced analytical, problem-solving, decision making skills, and a “can-do” attitude

• You have excellent interpersonal skills, and advanced written and oral communication skills

• You are a team player with an agile mindset, and someone who is able to collaborate with different stakeholders

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.