ORDER PULLING SUPERVISOR
Ganahl Lumber is looking for an Order Pulling Supervisor to join our team in San Juan Capistrano. This position is fast paced and requires the ability to multitask while supporting our sales team and solving problems for our customers.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. The ideal candidate should have the following skill set:
- Excellent attendance
- Ability to maintain a positive attitude under pressure
- Excellent communication skills both verbal and written
- Proficient with Microsoft Word and Excel
- Scheduling, ticket writing, credit memo
- Well versed on order processing
- Product knowledge in multiple lumber and building materials categories is a plus
- Works well with team to accomplish common goals
Requirements:
- Bachelor’s degree or equivalent is preferred.
- 1-2 years proven experience in supporting client success
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
About Ganahl Lumber:
Ganahl Lumber Company is the oldest lumberyard and hardware supply store in the State of California. Since 1884, we have been a family and employee owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike. Our products include tools, paint, building materials, millwork, doors and windows. With ten convenient store locations, we serve customers throughout the greater Los Angeles metropolitan area.
Skills Required
- Excellent attendance
- Ability to maintain a positive attitude under pressure
- Excellent communication skills both verbal and written
- Proficient with Microsoft Word and Excel
- Scheduling, ticket writing, credit memo
- Well versed on order processing
- 1-2 years proven experience in supporting client success
- Ability to address complaints and issues with effective solutions and a positive attitude
- Excellent time-management and prioritization skills
- Works well with team to accomplish common goals
- Bachelor's degree or equivalent
- Product knowledge in multiple lumber and building materials categories
What We Do
Since 1884, Ganahl Lumber has been a family- and employee-owned business providing top quality building supplies and hardware for professional contractors and DIY enthusiasts alike. As the oldest lumberyard in California, they provide a comprehensive range of products, including lumber, tools, paint, millwork, doors, and windows, serving customers throughout Southern California.
