Order Processor - Admin

Sorry, this job was removed Sorry, this job was removed at 03:16 p.m. (CST) on Monday, Jan 06, 2025
Aurora, CO
Information Technology • Design
The Role

Looking to build your career and design your future? You have come to the right place. 

Descriptive Summary

The Order Processing Coordinator is responsible for receiving and processing incoming work orders, maintaining records, and compiling reports. This role will gather and translate all necessary customer and internal data to develop accurate and detailed orders that support successful installation. Also, will work in conjunction with branches, customers, and other internal teams to ensure orders are completed promptly.

Essential Functions

  • Performs accurate and timely entry of customer selection into the order processing system.
  • Calculates and enters initial pricing at the time of order creation.
  • Identifies and escalates gaps in company and customer ordering information with an appropriate level of urgency.
  • Research shortages and provide accurate details of all shortage issues.
  • Monitors orders using system reports and communicates progress to leadership.
  • Proactively communicates to resolve discrepancies in up-front data preventing accurate or timely order entry.
  • Monitors and tracks customer orders to meet material lead times and ensure on-time delivery.
  • Maintains customer rituals regarding selection, billing back-up, and order acknowledgments.
  • Interacts with internal and external customers daily through clear and concise written and oral communication.
  • Reviews job cost data to ensure accurate recognition of revenue.
  • Enter job cost coding to reflect margin status.
  • Investigates and resolve job cost margin discrepancies.
  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment by well-defined policies, procedures, and techniques.
  • Work typically involves regular review of output by a senior co-worker or supervisor.

Education & Experience

  • High school diploma or GED equivalent required.
  • Specialized skills training/certification may be required.
  • 0-2 years of order entry and customer service experience preferred.
  • Experience in a customer service or call center environment.
  • SAP knowledge is a plus.
  • Flooring or construction industry experience preferred.
  • Experience using Microsoft Office (Word, Excel, and PowerPoint.

Pay range: $20-$21/hour plus benefits

If you like working with a growing close-knit team and helping homeowners design the home of their dreams, come build your career with us!

Interior Logic Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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The Company
San Diego, California
1,590 Employees
On-site Workplace

What We Do

Powered by our industry-leading technology platform, Interior Logic Group is the largest national provider of interior design and finish solutions for the building industry. Our scalable solutions increase homebuilder profitability, improve construction quality, and reduce cycle times.

With more than 200 locations and over 100+ Design Studios, Interior Logic Group is the largest and most trusted installer of interior finishes for homebuilders in the United States. We partner with builders to provide and install flooring, cabinets, countertops, and window coverings while also delivering exceptional service based on our local market scale and relationships. We also provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers.

ILG fosters a diverse entrepreneurial culture that delivers a competitive advantage via exceptional service, nimble decision making, and deep collaboration with customers, suppliers, and installers. We know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. Our current job openings are listed below:
https://interiorlogicgroup.wd5.myworkdayjobs.com/en-US/CareersatILG

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