Order Processing Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Title: Order Processing Specialist

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

How will you make an impact:

By being part of the team at Thermo Fisher, you’ll do outstanding and life changing work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. The work will have real-world impact, and you’ll be supported in achieving career goals.

What will you do?

Under the direction of the Order Processing Team Leader, you will submit client orders ensuring compliance is adhered to, all client requirements and specifications are met in order to support the prioritization appropriately.

Understand the impact of non-compliance with standards, policies, processes, and procedures as set out within GPM, Thermo Fisher Scientific SOP’s and Health and Safety Policies.

Responsibilities:

• Proficient use of Thermo Fisher Scientific systems.
• Ensure both internal and external client expectations are met.
• Follow and maintain compliance to all Standard Operating Procedures (SOPs) through training and refresher programme.
• Ensure Key Performance Indicators are met.
• Maintain housekeeping standards.
• Effectively communicate with other departments.
• Highlight and improve process efficiencies to achieve business objectives.
• Create and approve orders in Global Project Management System – Ensure that orders and associated paperwork are accurate.
• Undertake any other duties on an ad-hoc basis as required by your Line Manager.

Education:

Minimum Requirements/Qualifications:

• GCSE and/or equivalent experience/qualification (including English and Mathematics).
• Digital literacy.

Essential Skills/Experience:

• Substantial experience with Data Entry.
• Good knowledge of Microsoft Excel.
• Strong interpersonal skills, both verbal and written.
• Ability to plan, prioritise and coordinate successfully.
• Demonstrate an ability to guide, coach and mentor effectively.
• A high level of accuracy with strong attention to detail.
• Accustomed to a fast-paced environment.

Advantages:

• Worked within a Good Manufacturing Practice environment.
• Worked within an operational environment.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

This job description is intended to describe the general nature and level of work assigned to individual filling this position. This is not intended to be a comprehensive list of all responsibilities, duties or skills required. This is subject to change as the needs and requirements of the department and business change.