The Order Processing Specialist has the responsibility to manage order to cash activities. They are the key link in communication for order/inventory questions. The individual works closely with various stakeholders, third party providers and manufacturing sites to ensure that order is processed and delivered on time. A strong business acumen and the ability to reason through ever changing scenarios are necessities for this position. Taking the initiative, strong organizational skills and the ability to anticipate problems before they happen are also essential for success in this position. The candidate must work well with a team of people who are committed to continuing the company's high growth rate
Main Responsibilities & Tasks:
- Handles purchasing activities (example, issue and monitor purchase order, data maintenance, stock receiving etc) to meet customer’s expectations.
- Periodic review with Orders team on delivery commits for all open orders.
- Work closely with Planning, Manufacturing, Distribution, Sales, Field Service, Service, Application Specialist and System Integration to ensure our customer’s needs are met and Sartorius’ business practices are followed.
- Maintain effective relationships with internal and external stakeholders to manage information and the timely resolution of issues.
- Monitor and maintain or update inventory level and ensure proper stock control.
- Undertake any relevant tasks as may be directed by the supervisor from time to time.
Qualifications & Skills:
- Minimum 3 years related experience preferably with supply chain, operations and customer service knowledge.
- A good team player who is expected to work with minimum supervision and make decision based on Sartorius policies and practices governing the order management
- Ability to prioritize a variety of tasks and meet deadlines
- Good written and oral communication skills in English
- Business proficiency in Vietnamese (Oral & Written) will be an advantage
- Proficient with MS office applications such as Microsoft Excel, Word and PowerPoint.
- Knowledge of SAP application is advantageous.
- Experience in international trade/shipping is advantageous.
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
Top Skills
What We Do
Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing.
We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide.
With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes.
The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically.
Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies.
In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe.
Join our team, partner or collaborate with us.
