Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.
The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.
*****This position is not remote*****
Job Description
We are currently seeking an energetic, organized, and detail-oriented order processing representative to assist in the records retrieval division. This position requires an organized individual to assist in research, data entry, organize and assemble documents sent to facilities to request records for the legal industry. Hours are Monday through Friday from 8 am – 5 pm. Full benefits, including medical, dental, vision, flexible spending account, life, LTD, PTO, paid holidays and 401k are offered to full-time employees.
QualificationsExceptional written; verbal communication and critical thinking skills. General knowledge of Microsoft Office (Word, Excel & Outlook for email). Ability to concentrate on detailed work for significant amounts of time while responding appropriately to the verbal and written direction and the capability to multi-task. Demonstrated skills and proactively identifying and solving problems. Keyboard over of 30 WPM. Demonstrated interest and aptitude for acquiring advanced computer skills. Some knowledge of word procession, spreadsheets, and text editing programs are helpful.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
- This position starts at $19-$21 per/hour depending on experience
Skills Required
- Exceptional written and verbal communication skills
- Critical thinking skills
- General knowledge of Microsoft Office, including Word, Excel, and Outlook
- Ability to concentrate on detailed work for significant periods
- Ability to respond appropriately to verbal and written directions
- Ability to multitask
- Proven ability to proactively identify and solve problems
- Keyboarding speed of more than 30 words per minute
- Interest and aptitude for acquiring advanced computer skills
- Some knowledge of word processing, spreadsheets, and text editing programs
What We Do
Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors. Providing Total Document Solutions to the Legal and Insurance Community since 1972. • Attorney Services / Delivery / Service of Process • Medical & Employment Record Retrieval • Scanning & Imaging Services • 24/7 Secured Online Document Viewing • Copy Center / Reprographics • Digital X-Ray & Blueprint Services • E-Data Discovery / Document Hosting We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!
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