Order Process Specialist

Reposted 20 Hours Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Mid level
Biotech
The Role
This role manages end-to-end sales order fulfillment including order entry, contract management, communication with teams, and data maintenance in SAP.
Summary Generated by Built In
This position is responsible for all aspects of end-to-end sales order fulfillment, communicating with customers and internal departments to ensure the on-time delivery, and solve all related issues during the whole O2C process. Also, responsible to make sure the Customer master data,Price structure and other system setting up are well maintained by working with internal partners to facilitate all the information.

Main Responsibilities & Tasks

  • Check contract terms and related documents, make sure the contract accuracy.
  • Manage the contracts/agreements / SFDC quotations in file.
  • Create quotation, enter orders, place PO, create delivery slips and invoicing in SAP
  • Follow up the backorder with Manufacture site and headquarters for allocation.
  • Contact with finance dept to ensure the on time unblocking of order/delivery in time.
  • Communicate with warehouse and follow up with the correct shipment handover to forwarder.
  • Maintain correct customer master and materials master data in SAP.
  • Work close with AS, PM, Service, and headquarters to handle claim orders.
  • Handle return shipment from customers/warehouse/logistic
  • Reports from SAP and BW and Data analysis
  • Support other projects and Process improvement tasks.

Qualifications & Skills

  • University degree, major in Business and Trade
  • 3-5years' working experience in order processing dept. Service & detail orientated.
  • SAP is Must and Fluent in both oral and written English
  • Good interpersonal skills with the ability to be versatile and flexible with internal teams and customers, while effectively influencing others and managing outcomes
  • Logical, self-motivated, energetic, results oriented, skillful for handle multi-tasks, quick learner and can work under high pressure.
  • Good MS Office skills, Word, Excel, PPT is must.
  • Team player

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • University degree in Business and Trade
  • 3-5 years working experience in order processing
  • Fluent in both oral and written English
  • Good MS Office skills
  • Experience in SAP

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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