Order Orchestration Development Lead

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

ARCHITECTURE & TECHNICAL LEADERSHIP

• Lead the end-to-end integration architecture across the order lifecycle — from proposal and quoting through order capture, orchestration, fulfillment, and billing
• Define and govern the integration standard for all systems and platforms involved in order processing, ensuring consistency, scalability, and AI-readiness across the stack
• Lead architectural decision-making for cross-system data flows, API design, event-driven patterns, and order decomposition logic
• Evaluate build-vs-configure tradeoffs across the platform landscape and guide those decisions with clear technical rationale

DELIVERY & PROGRAM EXECUTION

• Translate our requirements and program objectives into executable technical workstreams with clear ownership, sequencing, and dependency management
• Coordinate development across internal engineering teams and external delivery partners, ensuring alignment on standards, timelines, and quality
• Own the technical backlog for integration and platform work — prioritizing ruthlessly based on program impact and dependency chains
• Identify and resolve integration risks, blockers, and conflicts before they become delivery problems

AI AUTOMATION

• Lead the design and implementation of AI agent capabilities embedded within the order management lifecycle — classification, routing, anomaly detection, and autonomous execution
• Ensure AI is designed into the foundation of the architecture, not layered on top — defining agent interfaces, observability requirements, and human-in-the-loop governance patterns
• Partner with data and analytics teams to ensure the data infrastructure required for AI training, monitoring, and continuous improvement is in place

GOVERNANCE & COMPLIANCE

• Establish and maintain the technical governance model for order management integrations — including audit logging, compliance checkpoints, and data lineage
• Identify and remediate compliance risks introduced by automation or system changes, particularly in approval, billing, and revenue recognition workflows
• Ensure all integration designs meet SOX, data privacy, and export compliance requirements across regions

STAKEHOLDER ENGAGEMENT

• Serve as the primary technical voice for the Order Orchestration program with senior business and IT stakeholders
• Communicate architecture decisions, risks, and tradeoffs clearly to non-technical audiences — translating complexity into business impact
• Partner with Finance, Legal, and segment leadership to ensure technical solutions align with compliance and commercial requirements

• Bachelor's Degree or equivalent years of relevant work experience
• Ability to travel domestically up to 15% of time

• Typically requires 8+ years of relevant work experience in enterprise systems integration experience, with deep hands-on expertise across multiple platforms in a large-scale, multi-segment environment
• Demonstrated ability to hold full architectural ownership across heterogeneous system landscapes — not just one platform or layer
• Strong experience with API-led integration patterns, event-driven architecture, and enterprise middleware platforms
• Experience across CRM, CPQ, ERP, and order management systems — understanding how commercial and operational systems interact across the full order lifecycle
• Track record of leading technical delivery in complex, cross-functional programs with multiple internal and external stakeholders
• Hands-on experience with Salesforce (CPQ, Sales Cloud, or equivalent), SAP ECC/CRM, MuleSoft Anypoint, and/or IFS Cloud
• Experience designing or implementing AI agent workflows, agentic automation, or ML-powered classification and routing within enterprise systems
• Familiarity with SOX compliance requirements in the context of order approval, billing, and revenue recognition
• Background in manufacturing, industrial automation, or complex B2B selling environments with multi-segment product portfolios
• Experience working with global delivery partners (Big 4 or equivalent) in a technical leadership capacity

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.