Airobotics, a company developing autonomous drone systems, is seeking an experienced Order Management Specialist to take full ownership of order management processes in a growing and innovative organization. This is a great opportunity to make an impact and lead planning infrastructures in a dynamic environment with advanced products in development and production stages.
Responsibilities- Manage and track customer orders from order intake through full delivery
- Handle intercompany orders
- Manage return orders (RMA) and repair orders
- Work closely with customers, suppliers, and internal stakeholders
- Coordinate with Planning (PPC), Warehouse, Procurement, Logistics, Quality, Finance, and more
- Monitor delivery timelines and ensure service level targets are met
- Handle exceptions, shortages, and delays
- Open and track shipments and related documentation
- Maintain data in ERP systems
- Generate reports and track order status
- Support various supply chain activities
- Previous experience in an operational/administrative role in an industrial or global environment
- Experience working with ERP systems – advantage for NetSuite
- Strong Excel skills
- High level of English proficiency
- Full-time, office-based role in Petach Tikva (non-hybrid)
What We’re Looking For
- Strong organizational skills, accuracy, and ability to manage multiple tasks
- Ability to work with multiple interfaces in a dynamic environment
- High level of service orientation and excellent interpersonal skills
Skills Required
- Previous experience in an operational or administrative role in an industrial or global environment
- Experience working with ERP systems
- Advantage: NetSuite experience
- Strong Excel skills
- High level of English proficiency
- Full-time, office-based in Petach Tikva (non-hybrid)
- Strong organizational skills, accuracy, and ability to manage multiple tasks
- Ability to work with multiple interfaces in a dynamic environment
- High level of service orientation and excellent interpersonal skills
What We Do
Airobotics Ltd. is an Israeli manufacturer and operator of Unmanned Aircraft systems deployed as mission-critical strategic aerial infrastructure for government and commercial entities all over the world. Airobotics provides trusted autonomous drones used for Safe & Smart Cities, Defense, Homeland Security, industrial projects and facilities, performing various automated aerial missions 24/7 with no human intervention. Founded in 2014, Airobotics combines expertise in aerospace hardware design, robust electronic systems, cutting-edge software engineering, and years of experience in commercial drone operations across a variety of environments. This blend of experience and expertise has enabled Airobotics to create the world's most reliable and effective autonomous unmanned systems and to implement them as mission-critical infrastructures to address the needs of the most complex environments in the world. Airobotics systems enable end-users to operate drones in real-time anytime, anywhere for aerial data capture and analysis, aerial delivery, and interception. Together with customized data analysis platforms, Airobotics systems enable faster, more effective, and more efficient operations and fully informed critical decision-making. The Airobotics Optimus is a fully automated drone system, comprising a drone, an airbase, swappable payloads and designated software. The system has a wide range of regulatory certifications and is the first of its kind in the global market to include a robotic arm swapping payloads and batteries for 24/7 continuous, unmanned aerial missions. The Airobotics Iron-Drone System is a fully automated interceptor drone launched from a designated pod, flying autonomously, and intercepting malicious drones.
