You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
Faith Technologies Inc. (FTI) is currently seeking an Order Management Specialist to join our Business Development team in Menasha, WI. or Kansas City, KS.
In this role, you will be the driving force behind our post-sale execution. You will not only execute daily order operations but also take ownership of developing and building out scalable order management processes. You will manage the accurate entry of orders, seamlessly process change orders, and keep a pulse on real-time order statuses. By proactively managing delays and coordinating with our manufacturing floor and logistics teams, you will ensure that our products are shipped and delivered efficiently and accurately.
Our Business Development team sits at the intersection of innovation and execution, transforming ideas into real-world products and solutions for Excellerate Products(tm), a division of Faith Technologies Incorporated (FTI). From early concept through full-scale production, our engineers design Data Center power distribution products, Electric Vehicle charging skids, switchboards and more! With a strong focus on quality, manufacturability, and customer outcomes, we ensure every product is engineered to perform in the real world—safely, reliably, and at scale.
To learn more about our products and services, visit our website: Excellerate Products – Smarter Power Solutions – FTI.
MINIMUM REQUIREMENTS
Education: Bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field (GED with equivalent working experience)
Experience: 3–5 years of hands-on experience in order management, fulfillment, or post-sale operations, supported by a background in supply chain, customer success, or sales operations within a technically complex manufacturing environment.
KEY RESPONSIBILITIES
- Design, develop, and implement standardized order management processes and workflows to improve efficiency from purchase order receipt through final delivery
- Manage the accurate and timely entry of complex manufacturing orders into the ERP system
- Ensure all product components are properly created, configured, and recorded within the ERP system
- Process and manage change orders, ensuring updates are communicated clearly to production and logistics teams to avoid delays
- Monitor order status end-to-end, serving as a central point of contact for sales teams and external customers
- Proactively identify potential production or supply chain issues, develop mitigation plans, and communicate updates to stakeholders
- Partner with warehouse and logistics teams to coordinate, schedule, and verify shipments and final deliveries
- Performs other related duties as required and assigned
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
WORK LOCATION
This role requires work to be done Onsite/Hybrid from our Menasha, WI office or Olathe KS.. Our onsite-hybrid roles include a high level of workplace and schedule flexibility to support a healthy work-life balance.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).
#LI-HYBRID
How Does FTI Give YOU the Chance to Thrive?
If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.
Skills Required
- Bachelor's degree in supply chain management, Business Administration, Logistics, or a related field
- 3-5 years of hands-on experience in order management, fulfillment, or post-sale operations
- Background in supply chain, customer success, or sales operations
Faith Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Faith Technologies and has not been reviewed or approved by Faith Technologies.
-
Wellbeing & Lifestyle Benefits — Wellness programs are repeatedly recognized and include mental‑health support, fitness reimbursement, financial‑wellness education, and a monthly “Time to Recharge” benefit. Feedback suggests these lifestyle elements enhance perceived total rewards beyond base pay.
-
Retirement Support — A 401(k) with company match, profit‑sharing, and after‑tax emergency‑savings options provide meaningful long‑term financial support. Feedback suggests these features add tangible value across many roles.
-
Leave & Time Off Breadth — PTO, paid holidays, parental/military/medical leave, and extra monthly recharge time create multiple ways to step away when needed. Feedback suggests the breadth of leave is a notable strength within the package.
Faith Technologies Insights
What We Do
Faith Technologies, a division of FTI, is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees’ skill, leadership and career development. Our Mission Making our customers and ourselves better through passion, practical solutions, and the relentless pursuit of perfection. Core Values: 1) Uncompromised Focus on Keeping People Safe 2) Build Trust in Everything We Do 3) Redefine What’s Possible 4) Reward Individual Results that Create Team Success Visit faithtechnologies.com to learn more! For details of our Social Community Disclaimer, click here: https://bit.ly/3gdVRpc
.png)
