Order Management Administrator

Location: Las Vegas, NV

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Order Management Administrator plays a critical role in turning customer contracts into clean, executable orders. This role partners cross-functionally to interpret complex agreements and translate them into clear operational, billing, and service delivery outcomes—ensuring accuracy, reducing risk, and improving overall order-to-revenue performance.

• Review and interpret customer contracts, amendments, and orders to ensure alignment with policies and operational requirements
• Advise cross-functional teams (Sales, Legal, Finance, AR, Service Delivery) on contract obligations, billing structures, and operational impacts
• Evaluate pricing, billing terms, credits, and service commitments to determine accurate billing and revenue treatment
• Govern order intake by ensuring completeness, compliance, and operational readiness prior to system entry
• Translate contract terms into actionable requirements for billing, implementation, and service delivery
• Identify and mitigate financial, operational, and contractual risks—especially in non-standard agreements
• Support implementation readiness and coordinate service delivery handoff
• Build and maintain reporting and controls related to bookings, revenue, and contract governance
• Analyze trends and exceptions impacting revenue or operational performance
• Partner cross-functionally to resolve complex issues and improve order-to-revenue processes

• A detail-oriented problem solver who can interpret complex contracts and drive clear outcomes
• A strong cross-functional partner who can influence and align diverse stakeholders
• Sound judgment in ambiguous or non-standard scenarios
• Ability to manage priorities, meet deadlines, and maintain accuracy
• A proactive, improvement-focused mindset

• Experience in contract administration, order management, revenue operations, or finance operations
• Strong understanding of billing models and revenue-impacting contract terms
• Ability to assess operational and financial implications of agreements
• Analytical skills with experience in reporting and process controls
• Excellent communication, organization, and attention to detail

Preferred:

• Experience with commercial contract interpretation and contract governance
• Background in operational controls or revenue processes
• Bachelor’s degree in a related field

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.

• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities and advancement in a stable, growing company.

• Generous Benefits Package – Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more.

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.