Order Management Specialist

Job Description SummaryThe Order Management Specialist is responsible for ensuring first class OMR processes and execution in order entry and systems, providing strong business partnership with ITPS and Sales and Responsible for Logistic (shipments and export).
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

• Ensure high quality OMR process (Order Entry, technical order classification, and financial order classification. Order management, invoicing)
• Support sourcing and replenishment activities for order fulfilment of Purchase to Stock materials
• Interface with all internal and external customers (ITPS, Marketing, Sales, Engineering, Supply chain…) to assure on time (SCOT) and high-quality order fulfilment.
• Answer all questions and ensure correspondence with internal and external customers on all topics related to Order Management.
• Manage credit, returns and invoicing.
• Work in compliance with the documented quality system and report any anomalies
• Production planning and control
• Coordinate shipments with forwarder
• Manage customer formalities
• Perform logistics distribution duties
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required

Requirements/Qualifications:

• Bachelor’s degree in an operations related field, or relevant degree.
• OR 3+ years of operational logistics, supply chain and customer service experience.
• Ability to work effectively in a cross-functional, global team environment
• Proficiency in Microsoft Excel. Must be very familiar with common formulas and tools (vlookup, if, sumif, index, match, pivot tables, etc.)
• Experience with ERP systems Oracles, SAP, etc.
• Excellent interpersonal and communication skills

Preferred Qualifications:

• Drives growth and innovation effectiveness through influence and collaborate across functions.
• Solid communication and analytical skills, including experience with communicating with others from different counties and cultures.
• Ability to energize, develop and build rapport at all levels within the organization
• Proven ability to execute, multi-task, and deliver on commitments
• Experience working in a compliant supply chain
• Six Sigma Green Belt certified.
• Oracle order management experience.
• Oracle Inventory Experience

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.