Order Management Specialist

Order Management Specialist

ALL CVs MUST BE SUBMITTED IN ENGLISH FOR CONSIDERATION.

OVERVIEW:

The Order Management Group are part of the Order to Cash team and work alongside Billing, Collections, and Cash Applications on a regional basis to ensure customer orders are setup timely and accurately. This team works closely with Sales and Operations to ensure contracts reflect proper Speedcast billing entity and services delivered. The role is responsible for ensuring contracts are recorded accurately for forecasting and validates contractual terms are met when services terminate.

WHAT YOU WILL DO:

• Responsible for ensuring that all Order Management and contract setup policies, processes, and procedures are followed to ensure that contracts are set up properly for timely billing and forecasting.
• Validate new orders have proper supporting documentation and correctly reflect customer and Speedcast legal entity.
• Analyse and interpret customer contracts using independent judgment for set up of billing and taxes.
• Create and manage customer orders (contracts) in MS Navision; verify accuracy of the order information; follow up on missing documentation, execute month-end edits and validations in preparation for billing.
• Process changes of service, service removal requests, rig moves, and order updates in MS Navision.
• Ensure contractual obligations are met by customer at customer’s request to end service.
• Create and manage Service Sites, and Projects in MS Navision.
• Prepare month end accrual files for unprocessed orders.
• Partner with Billing and Collections to address invoice queries and resolve disputes.
• Participate in audits for new customer Orders.

WHAT WE NEED FROM YOU:

• Excellent verbal and written communications in English
• High attention to detail.
• Strong analytical and problem-solving capabilities.
• Strong organizational skills.
• Proficient in Excel.
• Some college or Associates Degree
• Minimum 4-5 years’ experience in a similar role.
• Familiarity with customer PO’s, Contracts

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast:

• Our global presence – you get to work with clients and colleagues all over the world, in every continent

• Talented teammates – your co-workers are the best and brightest in the industry

• Industry leadership – be part of the latest advancements shaping the future of communications

• Ability to develop skills – work across departments to gain new skills and valuable experience

• Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.

• Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.

• Work on diverse projects – every day is different with our customers from a range of industries around the world

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available by visiting the below link:

https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.