When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleOrder Management Specialist -P2
Location(s)Japan, Yokohama
· Manage order fulfilment and timely shipment delivery to customers.
· Facilitates and coordinates Returned Material Authorization (RMA) as necessary.
· Ensures complete and accurate documentation of customer requirements.
· Ensure customer excellence and collaborative support.
· Ensure proper documentation and all order management processes according to corporate policies.
· Handling purchase of local item from the 3rd party vendor for Large pack and service order
· Support to buy the item from 3rd party vendor in Japan and ship to PKI SG to fulfill SGS2 stock.
· Coordinate shipping between various manufacturing sites, warehousing and third-party suppliers.
· Communicating with 3rd party vendor to get the replacement unit if there is any defective
· Follow up with logistic to arrange shipment.
· Safety stock setup for JPS1 plant
· Handling Demo order
· Ensure timely reporting of orders, inventory, and backlog.
· Create weekly and monthly reports as requested.
· Participate in special projects and key initiatives identified from time to time.
· Other ad hoc tasks/projects assigned by the manager.
· Identify and respond efficiently to customer enquiries.
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better.
PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.
Learn more at www.newperkinelmer.com.
