Major Job Functions
- Perform and execute all assigned confirmed orders through to customer invoicing and final delivery. Assume total end to end responsibility and accountability for processing equipment delivery and invoicing requirements in line with Customer Promise Date and work flow methods using FST meeting customer expectations, including communicating performance against key processing gateways internally and externally. Record, track and prioritise order related activities. 45%
- Coordinate, book, monitor and manage all activities required to process the confirmed order including 3rd Party Contractors (issuing correct purchase orders), Prep Workshop booking, customisation planning, delivery address, invoicing and outbound transport booking. 30%
- Ensure adherence to business rules including Bill 198 regarding authorisation of equipment release liaising with accounts receivable prior to any dispatched. To use continuous improvement and root cause corrective action methodology to drive performance and to further improve our O.T.I.F, stock turns and GP erosion performance. 10%
- Ensure deal profitability information is accurately reported through DBS including checking of current book value costs against expectations. 15%
About us
Finning is the world's largest Caterpillar dealership, providing unrivalled service for 90 years. We sell, rent, supply parts, service, and repair equipment and engines for customers in diverse industries such as mining, construction, petroleum, forestry, and a wide range of power systems applications.
Specific Skills
- Ability to work well under pressure and deliver to tight deadlines
- Excellent communication skills.
- Strong attention to detail and accuracy
- Ability to be proactive and to prioritise yet be flexible and responsive to changing business needs.
- Good teamworking skills
Knowledge
- Experience of the Finning UK Invoice and or Outbound Logistics processes, systems and tools
- Previous experience of order fulfilment processes, procedures, tools and best practice
- Experience of managing a high volume of complex data
- Knowledge of FST and DBS or experience of other AS400 based application software
Accountability
Timely execution of confirmed New Equipment orders through to delivery to customer; including:
- To deliver capacity of circa 1000 machines per annum with a value of circa £100 million
- Planning and organizing contractors and allocation of machines
- Liaise directly with customers to provide updates
- Progress monitoring
- Ensure equipment release approval and funds obtained prior to delivery
- Attachment and customization ordering progress updates
- Query resolution
- Final customer delivery
Education and Experience
- Maths and English qualifications
- Excellent mathematical & verbal reasoning skills.
- Excellent Microsoft Office skills.
- Experience of Financial Management processes, procedures and controls.
- 1 to 2 years’ experience within a Supply Chain position
Working Environment
Primarily office desk environment and occasional entry into engineering and other office locations on site.
If this role is of interest, then apply online today
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Skills Required
- 1 to 2 years' experience within a Supply Chain position
- Experience of order fulfilment processes, procedures, tools and best practice
- Experience of managing a high volume of complex data
- Knowledge of FST and DBS or experience of other AS400 based application software
- Experience of the Finning UK Invoice and/or Outbound Logistics processes, systems and tools
- Excellent Microsoft Office skills
- Experience of Financial Management processes, procedures and controls
- Maths and English qualifications
- Excellent communication skills
- Strong attention to detail and accuracy
- Ability to work well under pressure and deliver to tight deadlines
- Ability to be proactive, prioritise, and be flexible to changing business needs
- Good teamworking skills
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
