What you'll do
- Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients’ requirements
- Partner with driver operations team to coordinate on logistics personnel (e.g. truck drivers) according to availabilities and requirements for projects
- Prepare EOD report and invoices when required for client and local team
- Arrange same-day deliveries for events and projects
- Attend to clients' request and assist with claims for additional charges
- Assist with sorting and packing whenever necessary
What we seek
- Proficient in MS Office - Word, Excel, and Powerpoint
- Familiar with G-Suite
- Attention to detail and ability to resolve customer issues
- Excellent communication and interpersonal skills
- Work week: Tuesday to Saturday (Off days: Sunday & Monday)
- Must be able commit to flexible working hours
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What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
