The Black Tux is reinventing the formal wear rental industry so people can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.
Order Fulfillment Specialist plays an important role ensuring inventory challenges are handled appropriately and efficiently. This job is a great opportunity for someone looking to further advance their career in operations and logistics.
What You'll Do
- Prepare daily start and end of shift reports and prepares the area readiness checklist for team meetings
- Search for hot items in our work in progress locations to deliver on Available to Promise (ATP) metrics
- Process and monitor rush, escalated, next day, and tailoring orders
- Generate ideas for improvements to our fulfillment process regularly
- Handle complex projects and orders under pressure, while maintaining the quality of work
- Work on an assembly line as necessary to support outbound with creating, printing, and placing shipment on orders
- Provide solutions and takes ownership over time-sensitive orders
- Support other team members as needed thinking proactively and efficiently to solve problems together
- Keep the warehouse safe, organized, and in working condition at all times
Who You Are
- 1-2 years of fulfillment or warehouse-related experience
- Experience with a WMS system like HighJump is preferred
- Works well under pressure with little to no supervision
- Positive, confident, and enthusiastic with excellent attention to detail Reliable, punctual, efficient with a passion for helping others
- Positive and professional communicator
- Ability to multitask in a fast-paced environment and meet deadlines
- Not afraid to go the extra mile and always thinking of the customer
Perks and Benefits at The Black Tux
- Generous Paid Time Off
- 15 Observed Holidays
- Our Health, dental and vision plans are competitive, and we cover 100% of employee coverage and 50% of dependents
- We provide a 401(k) plan through Betterment
- Weekly catered lunches
- Paid maternity and paternity leave
- Stocked Kitchen and Pantry
- Employee events and team bonding activities
- Free tuxedo rentals
Our people are the most important asset to us. Our benefits, perks, pay and culture reflect this in every decision we make.
We're an equal-opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Notice to California Job Applicants disclosed here.
What We Do
Founded in 2013 by a groom and a groomsman who had a frustrating rental experience, The Black Tux is reinventing formal wear. We help people stand out for the right reasons by designing modern suits and tuxedos that look great, fit better and can be ordered online without a trip to the tux shop.
Why Work With Us
We make it our job to create an environment where you can grow into the best version of yourself. By promoting a culture of feedback, self-expression and ownership, we stand for something bigger than formal wear.
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