Order Entry/Receptionist

Job Description:

Old Republic Title is seeking an Order Entry/Receptionist for our Lakeland, FL office. The Order Entry/Receptionist is responsible for accurately entering data, providing exceptional front-desk reception services, and supporting administrative tasks to ensure smooth daily operations. This role requires attention to detail, strong communication skills, and the ability to multi-task in a fast-paced environment.
Knowledge and Skills Required:

• Basic computer skills including proficiency in Microsoft Office Suite and Outlook.

• Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.

• Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.

• Ability to act independently with sound judgment and take initiative.

• Written and verbal communications are clear, grammatically correct and business appropriate.

• Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.

Essential Duties and Responsibilities:

• Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by prescribed deadlines.

• At a minimum, the ability to work your scheduled work hours, Monday through Friday.

• Ability to work overtime, when needed, as requested by management.

• Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.

• Ability to accept supervision and direction, as well as constructive feedback.

• Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.

• Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.

• Other duties that may be assigned.

Communication and Interpersonal Skills:

• Excellent professional written, verbal, listening and communication skills.

• Must be a personable, positive, and professional representative of the company.

• Ability to foster, develop and maintain professional and collaborative working relationships.

Physical/Mental Demands:

• The ability to work with confidential information.

• The ability to perform under pressure and be flexible with disruptions throughout the workday is required

• Repetitive and continual keyboard activity and interaction with display monitors is required.

• Local/daily travel by automobile and overnight business travel by air and/or automobile, may be required.

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Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

Old Republic Title is an Equal Opportunity Employer