Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary
We are seeking a passionate and talented Order Entry Coordinator to join our dynamic team.
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
Key Responsibilities- Process and manage customer and intercompany orders in Oracle, ensuring accurate pricing, quantities, customer data, Incoterms, currency, and billing information before order release.
- Coordinate with Finance/Accounting to resolve credit holds, pricing and tax discrepancies, invoice issues, and ensure alignment between orders, shipments, invoices, and outstanding balances.
- Monitor and resolve order holds by collaborating with Sales, Planning, Logistics, Warehousing, and other relevant functions to ensure timely order fulfillment and adherence to SLAs.
- Maintain data accuracy and monitor performance, ensuring customer and order master data integrity while tracking order-entry KPIs, SLA performance, hold aging, and recurring root causes.
- Ensure compliance and audit readiness by maintaining complete transaction trails and documentation for order-to-cash and intercompany processes, including billing, transfer pricing, tax, and month-end closing requirements.
Requirements
- Bachelor's degree in Business Administration, Supply Chain, Accounting/Finance, or a related field.
- 1–4 years of experience in order management, order-to-cash (O2C) operations, ideally in pharma, FMCG, or manufacturing.
- Hands-on working experience with Oracle ERP (Order Management module) is required.
- Prior exposure to working closely with Accounting/Finance teams (credit control, invoicing, AR) strongly preferred.
- Strong Excel skills; comfort working with high transaction volumes and data accuracy checks.
- Working knowledge of English and Arabic preferred.
- Exposure to intercompany billing, transfer pricing, or multi-entity order processing across group companies is a strong advantage.
Skills Required
- Bachelor’s degree in Business Administration, Supply Chain, Accounting or Finance, or a related field
- 1–4 years of experience in order management or order-to-cash operations, ideally in pharmaceutical, FMCG, or manufacturing environments
- Hands-on experience with Oracle ERP Order Management
- Experience working with Accounting or Finance teams on credit control, invoicing, or accounts receivable
- Strong Microsoft Excel skills
- Ability to work with high transaction volumes and perform data accuracy checks
- Working knowledge of English and Arabic
- Experience with intercompany billing, transfer pricing, or multi-entity order processing
What We Do
A purpose driven diverse top team that strives to save and improve millions of lives by sustainably offering accessible , high value medicines and health care solutions that address local patients needs Established in 1997, EVA Pharma is built on the heritage of Les Laboratories Delta, Egypt’s second oldest pharmaceutical company. Currently EVA Pharma is one of the leading branded generic pharmaceutical manufacturers in the EMEA region. With a CAGR of 30% over the past seven years, it has proudly earned the title of being the fastest growing pharmaceutical company in the region. EVA Pharma successfully operates in branded generics, OTC, food supplements, herbal medicines and veterinary products with 137 pharmaceutical products covering various therapeutic classes including; Neurology, Psychiatry, Cardiovascular, Orthopedics, GIT, Pediatrics, Urology, and Dermatology. The company is home to cutting edge facilities that are internationally recognized for innovation and the highest quality standards. Its exceptional facilities have earned the stamp of approval from international and regional authorities including European medicine agency, Health Canada, sFDA, & GCC enabling EVA Pharma to be a partner for some of the leading pharma companies in the globe
