Order Coordinator

Order Coordinator Associate, NA

LOCATION: Westchester, IL

REPORTS TO: Manager, Order Coordination Food & Industrial Ingredients US & Canada

The Order Coordinator’s primary responsibilities are to coordinate and process customer and intercompany shipments by ensuring complete adherence of customer requirements and internal quality standards; while providing proactive, accurate and timely communication throughout the Supply Chain to achieve a high level of customer experience. The position also serves as the liaison for order management communication and execution for Manufacturing, 3rd party warehouses-distribution centers, break-stations, Customer Service, Quality, Logistics and Planning. 

Key Deliverables

• Order Processing – Maintain system data integrity accuracy by executing the order to delivery process for multiple product lines and business segments. 
• Execute on fundamental tasks such as delivery creation, batch selection-strategy, picking-posting goods, delay execution and problem solving.
• Customer Service – Work closely and timely with Customer Service on shipment execution, delay communication and assist in resolving service interruptions.
• Teamwork – Works effectively with cross functional Teams and cross trains within the Order Coordination team to provide backup support.
• Change Management – Ability to manage through a changing environment.
• Continuous Improvement-Identify opportunities to improve processes and systems.

 Desired behavior, personal attributes:

• Strong focus and attention to detail.
• Ability to effectively communicate and prioritize workload for multiple product lines.
• Ability to make decisions, follow up and be well organized.
• A self-starter with strong leadership growth potential.
• Strong degree of flexibility and adaptability working in a fast-paced environment.
• Work collaboratively with a diverse Supply Chain Team.

Knowledge, Skills, and Requirements:

• Bachelor’s Degree in business or related field preferred.
• Proficient in SAP and Microsoft Office.
• Experience and knowledge of Supply Chain Operations.
• Understanding key elements of the order to delivery process.
• Experience and knowledge of Logistics/Rail Operations, Transportation/Warehouse Management Systems a plus.
• Ability to communicate effectively, both verbally and written.
• Ability to contribute to joint problem-solving initiatives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Relocation Available? No

Job Grade: D

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

No

Pay Range:

$56,100.00-$74,833.33 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.