Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
Roku’s Supply Chain Operations team ensures the seamless flow of products from factory to customer. From manufacturing to delivery, we collaborate across planning, logistics, NPI, and order management to deliver high-quality consumer electronics efficiently and cost-effectively. As part of this team, you’ll work in a proactive, fast-paced environment with a focus on continuous improvement and operational excellence.
About the RoleWe’re looking for a proactive and detail-oriented Order & Supply Chain Management Specialist to help manage end-to-end order fulfillment and supply coordination. In this role, you'll serve as a key link between our customers, suppliers, and internal teams to ensure timely deliveries, optimized inventory, and outstanding customer satisfaction.
What you’ll be doing:- Manage and process customer orders with a focus on accuracy, completeness, and timely execution
- Coordinate with suppliers, 3PLs, and internal teams to ensure on-time delivery of goods
- Monitor inventory levels to avoid stockouts and excess inventory
- Serve as the main point of contact for customer order updates, delivery timelines, and issue resolution
- Investigate and resolve order discrepancies, and implement corrective actions to prevent recurrence
- Analyze order and supply chain performance, generate reports, and identify areas for process improvement
- Collaborate with sales, logistics, and customer service to drive seamless operations
- Support the transition from current to future-state supply processes, including system and procedural enhancements
- Ensure compliance with internal policies and external regulations in all order and logistics activities
- A Bachelor's degree in Supply Chain, Business Administration, or a related field.
- 2+ years of experience in order management or supply chain operations—consumer electronics a plus.
- Strong analytical, organizational, and time-management skills.
- Clear and professional communication skills, especially in customer-facing situations.
- Familiarity with ERP and order management tools (NetSuite experience is a plus).
- Proficiency in Excel and data-driven problem solving.
#LI-AL1
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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Roku Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roku and has not been reviewed or approved by Roku.
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Fair & Transparent Compensation — Pay is positioned as competitive across many roles, with frequent emphasis on strong base and total compensation relative to market expectations. Fair-pay perception appears comparatively stronger than overall satisfaction with the broader rewards package.
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Healthcare Strength — Healthcare coverage is framed as a standout, with sizable employer premium contributions that can reduce employee premiums significantly depending on plan choice. Preventive care and mental-health support are also described as part of the core offering.
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Leave & Time Off Breadth — Time-off offerings are presented as broad, including paid holidays, PTO, and multiple leave categories such as bereavement and family-related leave. Self-managed or “unlimited” PTO is also described for many salaried roles, supporting flexibility in taking time off.
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What We Do
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV OEMs and service operators.
