Order Administrator

Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit www.anritsu.com and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.
Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a “perfect job.” Come find out what Anritsu has to offer you!

As an M3US Order Administrator based in Morgan Hill, CA you will have ownership for the entire order administration process from order receipt through point of shipment. You will ensure that sales orders are processed in an accurate and timely manner through detailed review of each order received, whether received via entry into the SAP system by the Field Sales Offices or from hard copy purchase orders received directly from customers or other Anritsu Representatives. Review includes, but is not limited to, customer and end-user addresses, sales order details (account numbers, pricing, discounts, part numbers, complicated unit configurations, and sales commissions), review of export documentation, end-use details, and deliveries. As an Order Administrator, you must be able to manage large volumes of emails and will coordinate with multiple areas of the company (Sales Development, Accounting, Planning, Service, Export Control, Logistics, Shipping and Receiving). This is an opportunity to work remotely for the right candidate.

Key Responsibilities include:

• Processing and review of international sales orders
• High volume of international and internal email correspondence, export control documentation, hold management for sales orders (payment, documentation, export control holds etc.) as well as the handling of expedite requests and other order inquiries received.
• This position will be reporting to the M3US Order Administration Supervisor based in Morgan Hill, CA.

Requirements:

• 3-5 years of related work experience with SAP and order administration.
• Excellent communication skills, both verbal and written, are required for effective coordination of orders with internal contacts such as Accounting, Planning, Production, Specials, Sales Development, Customer Service, Export Control and Shipping/FGI as well as continued communication with outside Field Offices and Representatives and some direct customer contact with exporters located in the US.
• Excellent math skills are required.
• Applicants must have exceptional organizational skills and be extremely detail orientated.
• High proficiency with key applications such as Outlook, Microsoft Word and Excel are necessary.
• Knowledge of SAP (S4) ERP system.
• Reliable attendance is key in order to provide consistent support to the team.

To be successful in this role, the following competencies and behavior skills are required:

• Strong interpersonal and excellent verbal and written communication skills.
• Highly organized and able to coordinate different tasks. Have experience interacting professionally with internal and external customers.
• Be a problem solver who can make solid job-related decisions with critical thinking and root cause analysis skills.
• Work well as a team member and team contributor.
• The candidate must be comfortable in a dynamic, fast-paced business environment.
• Driven, highly self-motivated and energetic.
• Disciplined, assertive, and resolution oriented.
• Possess ability to multi-task and prioritize daily responsibilities.
• Remain calm and positive under pressure.
• Be open to new challenges and able to learn new processes quickly.
•  Independent thinker, yet able to work well in a team environment.

The annual base salary range for this position is $65,000 - $85,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!