Order Administrator

BrightSign, the global market leader in digital signage media players, is seeking an Order Administrator to join our growing logistics and operations team. This role requires working full time out of our Minden, Nevada warehouse location. This is a great opportunity to join a fast-growing industry-leading company.  

Responsibilities 

• Process both hardware and subscription purchase orders in our NetSuite System (experience preferred but not required). Clearing the orders box with no open orders left at the end of each day.
• Communicate with our customers answering questions using Zendesk (experience preferred but not required).
• Direct interaction with customers via Phone and Zendesk.
• Assist the warehouse fulfillment team when needed.
• Process in returned/damaged items.
• Account for inventory during month end inventory reconciliation.

Ideal Candidate Profile 

• High attention to detail and can take notes well.
• Proficiency in Microsoft Office.
• Great customer service experience on the phone and via Zendesk/email.
• Knowledge and ability to use CRM systems for inventory.
• Team player and always willing to help other members when needed.
• Able to stay focused, multitask and manage time wisely.
• Strong problem-solving skills.

The hourly wage for this role is $20-24/hour and dependent on experience. The actual salary may vary based on experience, credentials, qualifications, and location. BrightSign offers a comprehensive benefits package, generous time off, and a collaborative work environment. If you thrive in a fast-paced, innovative environment, we want to hear from you!