Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.
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Wood Mackenzie Values
- Inclusive – we succeed together
- Trusting – we choose to trust each other
- Customer committed – we put customers at the heart of our decisions
- Future Focused – we accelerate change
- Curious – we turn knowledge into action
Role Purpose
With broad directions and plans and working with the Oracle Cloud ERP and EPM Lead and the wider team you will help to manage Oracle Cloud ERP operational requirements within Wood Mackenzie to include, timely incident management, delivery of enhancements and small projects and management and coordination of larger projects as required.
You will build relationships with key stakeholders to understand business requirements, define scope and understand dependencies, allowing you to ensure stability, reliability and data security on the existing Oracle Fusion platforms whilst supporting a continually evolving and growing business through ensuring successful and timely delivery on requirements for enhancements and projects.
In addition, you will be the senior team representative for other Business Solutions resources in your location acting as the first point of contact for local support, guidance and mentoring across the Business Solutions platform. To facilitate this, you will be a key member of the Business Solutions leadership team taking an active role in weekly meetings.
Main Responsibilities
- Work to resolve any issues and request from users relating to the Oracle Fusion ERP platform working with 3rd party support providers and Oracle when required
- Act as a system expert and go to resource on the parts of the Oracle Fusion ERP platform where your existing skills lie understanding all key components and reliance and integration on other systems, work towards being a go to resource for all aspects of the solution.
- Contribute to a rolling release program of enhancements and reporting requests as prioritised by the Oracle Cloud ERP/EPM Lead and the Oracle ERP/EPM Business Solutions governance Board
- Work within the Oracle team to understand the application roadmap including the content of the quarterly releases and how any changes will impact existing processes
- Participate in the Oracle Cloud ERP/EPM Business Solutions Board to help provide initial scope and costings of enhancements and projects to enable the agreement of priorities with the key stakeholders
- Ensure all process and knowledge share information and tools are kept up to date as the business and processes evolve
- Support internal and external audit activities as required and ensure that the controls supporting the Oracle ERP/EPM solution within Wood Mackenzie reflects the governance standards required
- Act as the Senior member of staff for Gurgaon based Business Solutions team members, acting as a first point of contact for support, mentoring and guidance when other Team Leads are out of hours or an available
About You
- A highly experienced ERP support professional with a passion and a genuine interest for Oracle cloud technologies and products developed over 8+ years
- Experience of working in a business applications environment using Oracle Fusion ERP technology
- Ability to understand complex business process flows and the data dependencies within them
- Experienced in communicating with business users particularly in finance and supply chain process areas
- Mentoring or supervisory experience preferable
- Accounting Qualification highly preferable
Equal Opportunities
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov
If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
Top Skills
What We Do
In the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight.
Wood Mackenzie is the leading global provider of data and analytics solutions for the renewables, energy and natural resources sectors . Wood Mackenzie’s services include data, analytics, insight, events and consultancy. A trusted partner for over 50 years, Wood Mackenzie’s team has over 2,300 experts across more than 30 global locations who cover the entire supply chain. Wood Mackenzie’s data and analytics empowers energy producers, governments and financial institutions to be confident in their investment decisions in the face of rapidly evolving markets. Part of the Veritas group.
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