Role Name: Intermediate to Senior Oracle HCM Functional
Role
Description:
• B
degree or equivalent (e.g., BCom Human Resources, BCom Industrial Psychology,
BSc/BCom Business Information Systems, BCom Business/Organisational
Management);
• Active
Oracle HCM Cloud certifications will be an added advantage
• A
minimum of 3 to 5 years of working experience Oracle HCM Cloud functional
specialist in a project and/or support environment.
• Oracle
eBusiness Suite (EBS) functional experience: advantageous
• Regression
testing experience across quarterly updates and UAT coordination with business
users;
• Knowledge
of the full system development lifecycle (SDLC) or equivalent;
• Proficiency
in English (verbal and written communication skills);
• Stakeholder
engagement with HR business owners;
• Ability
to work within a CAB/ITIL-governed change management process;
• Decision-making;
• Time
and work management;
• Problem-solving
and analysis; and
• Contributing
to team success
• Resolution
of incidents and service requests within agreed SLA thresholds, achieving at
least 95% compliance monthly
• Submission
of high-quality change requests with at least a 90% first-time approval rate at
Change Advisory Board (CAB) level
• Full
compliance with change management processes, ensuring all changes are logged,
approved, and implemented with complete documentation
• Readiness
for Oracle HCM quarterly releases through full regression testing and business
sign-off prior to production deployment
• Maintenance
of up-to-date functional documentation, ensuring all artefacts are updated
within ten business days of approved changes
• Achievement
of an average stakeholder satisfaction rating of at least 3 out of 5 based on
HR stakeholder feedback
• Contribution
to knowledge transfer through at least one documented session or knowledge
article
• Timely
and complete response to audit findings within agreed timelines, supported by
documented remediation actions
• Achievement
of at least 95% availability against contracted hours, with all absences
communicated in advance
• Provision
of day-to-day functional support for Oracle Fusion HCM modules, including issue
analysis, resolution, and user support
• Configuration
and maintenance of HCM system setups aligned to business processes and
organisational policies
• Analysis
of business requirements and translation into functional specifications,
process maps, and system configurations
• Execution
and coordination of system testing activities, including regression testing and
user acceptance testing (UAT) to support releases and enhancements
• Support
for Oracle HCM quarterly releases, including defect resolution, validation, and
business readiness activities
• Development
and maintenance of functional documentation, including configuration documents,
business requirements, and process flows
• Management
and resolution of functional defects and production issues to ensure system
stability and continuity of HR operations
• Collaboration
with technical teams, business stakeholders, and subject matter experts to
resolve complex functional issues and drive enhancements
• Support
for critical HR and payroll processing cycles, ensuring system availability and
functional accuracy during key business periods
• Facilitation
of knowledge transfer sessions and user enablement activities to support
adoption and internal capability building
Skills Required
- Bachelor’s degree or equivalent, such as Human Resources, Industrial Psychology, Business Information Systems, Business Management, or Organizational Management
- Three to five years of experience as an Oracle HCM Cloud functional specialist in a project or support environment
- Active Oracle HCM Cloud certification
- Oracle E-Business Suite functional experience
- Regression testing experience across quarterly updates and UAT coordination with business users
- Knowledge of the full system development lifecycle or equivalent
- Proficiency in spoken and written English
- Experience engaging HR business owners and stakeholders
- Ability to work within CAB and ITIL-governed change management processes
- Decision-making, time management, work management, problem-solving, and analytical skills
What We Do
Magnus Technologies is a trucking logistics management and transportation-technology company that develops enterprise software for carriers and brokers. Its patented, cloud-based Magnus TMS automates processes, creates operational efficiencies, and helps maximize driver and capacity utilization. The platform is designed to simplify trucking operations and reportedly supports more than 6,000 trucks and 11,000 drivers, combining logistics expertise with scalable software solutions.
