Oracle ERP Functional Analyst - IT Financial Operations

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?   

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.   

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team. 

Responsibilities:  

• Provide functional production support across the Order-to-Cash, Procure-to-Pay, Projects, Costing, and General Ledger streams on Oracle Cloud ERP and Oracle R12. 
• Configure and support Oracle Cloud modules across Accounts Receivable (AR), Accounts Payable (AP), General Ledger 
• (GL), Projects, Costing, Fusion Tax, and Expenses, including R12 equivalents. 
• Analyze business requirements, translate them into functional specifications, and configure Oracle Cloud / R12 solutions aligned with WWT’s finance and operations processes. 
• Troubleshoot and resolve incidents, defects, and service requests within agreed SLAs, performing root-cause analysis and driving permanent fixes. 
• Write and tune SQL queries against Oracle database tables for data extraction, validation, defect triage, and ad-hoc reporting. 
• Support Oracle Cloud quarterly updates and R12 patching by assessing functional impact, executing regression testing, and coordinating sign-offs. 
• Develop and maintain functional documentation including BRDs, FDDs, configuration workbooks, test scripts, SOPs, and user training material. 
• Build and maintain reports and dashboards using OTBI and BI Publisher; support data migration and integration validation using FBDI/ADFDI templates. 
• Work with technical teams on integrations involving OIC, REST/SOAP APIs, EDI, Vertex, and Coupa as applicable to the assigned track. 
• Partner with Finance, Tax, Procurement, Projects, and IT teams to design enhancements that improve process efficiency, 
  control, and compliance. 
• Support audit and SOC control activities, ensuring configuration changes and access reviews are evidenced appropriately.