The Role
Administer and maintain Oracle Eloqua, manage integrations with CRM systems, provide technical support, and ensure data management and documentation best practices.
Summary Generated by Built In
- Eloqua Platform Administration – Hands-on experience administering and maintaining Oracle Eloqua, including user management, system configuration, access controls, and platform health monitoring.
- Technical Support & Troubleshooting – Ability to diagnose and resolve platform issues, respond to end-user support tickets, and ensure minimal disruption to marketing operations teams who depend on the platform.
- Integrations & Data Management – Experience managing Eloqua integrations with CRM systems (e.g., Salesforce), ensuring reliable data sync, data hygiene, and accurate contact/list management across connected systems.
- HTML/CSS & Template Maintenance – Working knowledge of HTML/CSS to support and maintain existing email and landing page templates without necessarily building from scratch.
- Platform Governance & Documentation – Ability to establish and maintain admin best practices, naming conventions, asset organization, and up-to-date technical documentation for the platform.
- Stakeholder Support & Training – Experience supporting marketing and business users, providing guidance, training, and enabling self-sufficiency within the platform.
- Adaptability & Prioritization – Able to manage multiple support requests simultaneously, prioritize effectively, and operate reliably in a fast-paced IT environment.
- Eloqua Platform Administration – Hands-on experience administering and maintaining Oracle Eloqua, including user management, system configuration, access controls, and platform health monitoring.
- Technical Support & Troubleshooting – Ability to diagnose and resolve platform issues, respond to end-user support tickets, and ensure minimal disruption to marketing operations teams who depend on the platform.
- Integrations & Data Management – Experience managing Eloqua integrations with CRM systems (e.g., Salesforce), ensuring reliable data sync, data hygiene, and accurate contact/list management across connected systems.
- HTML/CSS & Template Maintenance – Working knowledge of HTML/CSS to support and maintain existing email and landing page templates without necessarily building from scratch.
- Platform Governance & Documentation – Ability to establish and maintain admin best practices, naming conventions, asset organization, and up-to-date technical documentation for the platform.
- Stakeholder Support & Training – Experience supporting marketing and business users, providing guidance, training, and enabling self-sufficiency within the platform.
- Adaptability & Prioritization – Able to manage multiple support requests simultaneously, prioritize effectively, and operate reliably in a fast-paced IT environment.
- Eloqua Platform Administration – Hands-on experience administering and maintaining Oracle Eloqua, including user management, system configuration, access controls, and platform health monitoring.
- Technical Support & Troubleshooting – Ability to diagnose and resolve platform issues, respond to end-user support tickets, and ensure minimal disruption to marketing operations teams who depend on the platform.
- Integrations & Data Management – Experience managing Eloqua integrations with CRM systems (e.g., Salesforce), ensuring reliable data sync, data hygiene, and accurate contact/list management across connected systems.
- HTML/CSS & Template Maintenance – Working knowledge of HTML/CSS to support and maintain existing email and landing page templates without necessarily building from scratch.
- Platform Governance & Documentation – Ability to establish and maintain admin best practices, naming conventions, asset organization, and up-to-date technical documentation for the platform.
- Stakeholder Support & Training – Experience supporting marketing and business users, providing guidance, training, and enabling self-sufficiency within the platform.
- Adaptability & Prioritization – Able to manage multiple support requests simultaneously, prioritize effectively, and operate reliably in a fast-paced IT environment.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
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The Company
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
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