Job Responsibilities:
- Demonstrate strong analytical skills, problem-solving/debugging skills
- Communicate highly technical concepts verbally and in writing
- Manage assigned work tickets based on priority
- Successfully manage multiple workstreams simultaneously
- Oracle SR management including escalations
- Dedication to innovation
- Invest educational time in new Oracle solutions
- Develop strong rapport and gain trust of client base
- Guide and mentor clients on usability of Oracle Cloud
- Research and analyze existing systems and processes; identifying data and process flows and integration points; articulate modification risks and barriers; recommending project approaches
- Conduct gap analysis between delivered functionality and client requirements and recommend technical/functional solutions
- Develop testing scenarios, test scripts and lead unit, integration, and user acceptance testing
- Provide technical and functional support of integrations, data mapping, data analysis
- Create detailed technical specification documents
- Coordinate with other colleagues globally, fostering a collaborative work environment
- Follow Hackett methodology – and observe any client specific variations in methodology
- Understand when to ask for help and when to continue working independently
- Ability to estimate enhancements identifying tasks and hours needed
Skills Required
- Strong analytical skills, problem-solving, and debugging skills
- Experience with Oracle EBS and Oracle Cloud solutions
- Ability to develop technical specification documents
- Experience managing multiple workstreams and client work tickets
The Hackett Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hackett Group and has not been reviewed or approved by The Hackett Group.
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Flexible Benefits — Remote/hybrid flexibility is consistently highlighted, with support for home-office expenses in some cases. Feedback suggests location flexibility is a bright spot that improves day-to-day experience.
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Fair & Transparent Compensation — Publicly posted salary ranges and role-specific target bands offer clear expectations and help candidates assess fit. Feedback suggests compensation can be competitive for certain roles and markets.
The Hackett Group Insights
What We Do
The Hackett Group, Inc. (NASDAQ: HCKT) is a Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using Hackett AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey. Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Visit us at www.thehackettgroup.com.
