Responsibilities
- Support the client post go-live and provide resolution to issues and questions
- Engage in client projects as required
- Update configurations and settings
- Provide functional application leadership and guidance to client regarding “best practices” and the functionality of the SCM modules
- Work with clients to develop solution designs to ensure that business requirements are met
- Assist in documentation and provide training
- Collaborate with technical resources for integrations, documentation, and complex issue resolution
- Act as a liaison between client teams, both technical and functional in nature
- Present updates to clients on a regular basis
Preferred experience
- Working specifically with Cost Accounting, Receipt Accounting, Inventory Management, Order Management, and Procurement work areas
- Hands on experience in configuration, requirements gathering, creating documentation, and testing
- Experience working alongside and communicating directly with clients
- Ability to work independently and manage multiple tasks
- Strong oral and written communication skills, including presentation skills
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Other Relevant Information
Must be able to maintain fluent communication both orally and writing in English.
Skills Required
- Experience with Cost Accounting, Receipt Accounting, Inventory Management, Order Management, and Procurement
- Hands-on experience in configuration, requirements gathering, creating documentation, and testing
- Ability to work independently and manage multiple tasks
- Strong oral and written communication skills, including presentation skills
- Strong problem-solving and troubleshooting skills
The Hackett Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hackett Group and has not been reviewed or approved by The Hackett Group.
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Flexible Benefits — Remote/hybrid flexibility is consistently highlighted, with support for home-office expenses in some cases. Feedback suggests location flexibility is a bright spot that improves day-to-day experience.
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Fair & Transparent Compensation — Publicly posted salary ranges and role-specific target bands offer clear expectations and help candidates assess fit. Feedback suggests compensation can be competitive for certain roles and markets.
The Hackett Group Insights
What We Do
The Hackett Group, Inc. (NASDAQ: HCKT) is a Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using Hackett AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey. Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Visit us at www.thehackettgroup.com.
