Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve
Role Summary :
Main responsibility is to handle incident resolution as per agreed Flowserve SLAs with good incident management and problem management skills
Responsibilities:
• Application Maintenance and Support across globe to meet incident resolution as per agreed SLAs
• Adept in handling multiple service partners simultaneously for resolution of issues
• Good incident management and problem management skills
• Handful experience in Oracle production support with knowledge in Oracle ERP business processes and India Localization.
• Willing to work in shifts
• Experience in end-to-end implementation projects, Upgrade, rollouts, and support projects is added an advantage
• Strong on global enterprise enablement/customizations
• Work closely with cross-functional and global support teams
Requirement:
• Minimum of bachelor’s degree from reputed university (BE/BTECH/MCA/CA/MBA Finance)
• Minimum 5-8 years of experience in Oracle ERP with exposure to SQL/PLSQL, Forms, Reports, workflow and Discoverer
Basic Java / OAF knowledge will be an added advantage
• Strong business acumen and communication skills. Ability to work from within IT, while also working across IT and with the business
• Be able to cope with multi-tasking assignment excellent analytical, interpersonal and good communication skills
• Working experience in a manufacturing industry will be an added advantage.
• Team Player, responsive & organized
• Willing to travel when required, up to 10% domestic and/or international travel to any of the world-wide Flowserve sites
Top Skills
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
