OpX Training Lead

The Operational Excellence Training Lead is a key department position that contributes to the achievement of the company's objectives by making sure that employees get the right training to succeed, helping the company grow through learning and development. This role is responsible for supporting company initiatives and EPIC values in the areas of safety, employee engagement, employee retention, and continuous improvement.

The Operational Excellence Training Lead will be responsible for planning, creating, and deploying training programs that help employees develop the knowledge and skills they need for their jobs. This role will work closely with different teams and leaders to determine what determine what training is needed, design relevant programs, schedule and organize training sessions, and make sure everything is running smoothly. They perform minor content updates and work with the Instructional Designer/Developer for more extensive revisions.

Core Roles

• Identify organizational training needs by conducting assessments to determine skill gaps and training requirements across the company, ensuring alignment with business goals and compliance needs.
• Design, develop, and update training programs and materials tailored to various target audiences within the manufacturing and office environments.
• Oversee the deployment and delivery of training programs across all departments, ensuring consistent implementation and access for all employees.
• Maintain oversight of training tracking, including monitoring employee participation, competency assessments, and training completion using appropriate systems.
• Deliver and facilitate training sessions (classroom, virtual, and on-the-job), adapting delivery methods to different audiences and ensuring effective skill application.

Collaboration and Stakeholder Engagement

• Collaborate with subject matter experts, department managers, HR, and external vendors to ensure training content is accurate, relevant, and aligned with organizational strategy.
• Regularly meet with internal stakeholders to assess current processes, identify training needs, and translate operational requirements into structured learning programs.
• Communicate program status, risks, and opportunities to stakeholders and senior management, ensuring transparency and alignment.
• Support cross-functional teams by sharing best practices and standardizing training processes to promote consistency and efficiency.

Quality Assurance and Continuous Improvement

• Evaluate training effectiveness through feedback, assessments, and performance data analysis, using insights to update materials and methods for continuous improvement.
• Ensure standardized processes, templates, and best practices are established and enforced for all training activities.
• Conduct regular audits and assessments to ensure compliance with internal standards and external regulations.
• Promote a culture of continuous learning and operational excellence by encouraging ongoing professional development and staying current with industry trends.

Additional Responsibilities

• Develop and maintain centralized databases of training materials, SOPs, and documentation to support knowledge management and operational consistency.
• Support the development and implementation of standard operating procedures and work instructions to ensure adherence to best practices.

• Bachelor’s degree in education, business, manufacturing, or a related field preferred; relevant experience in corporate training or instructional design within a manufacturing or skilled trades environment is highly valued.
• The ability to carry out oral and written instructions along with the ability to adapt to different situations
• Must have excellent presentation skills
• Ability to work within basic Microsoft suite: Word, Excel, PowerPoint, outlook and MS Teams
• Must exhibit ability and willingness to digest complex concepts into easily consumed informative content
• Demonstrates EPIC values in all interactions with new team members
• Strong communication and interpersonal skills, with the ability to present technical and operational material clearly to diverse audiences.
• Proficiency in Microsoft Office, Google Workspace, and Learning Management Systems (LMS); familiarity with project management and data analysis tools is a plus.
• Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Experience working with cross-functional teams and understanding of hands-on manufacturing or field environments.
• Analytical skills for assessing training effectiveness and implementing improvements.
• Knowledge of industry-specific regulations, safety protocols, and operational best practices in manufacturing is advantageous.