Optichannel Engagement Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Pennsylvania, USA
Remote
100K-115K Annually
Senior level
Artificial Intelligence • Healthtech • Marketing Tech • Pharmaceutical
The Role
Lead client engagement and optichannel marketing initiatives for pharma/biotech clients. Develop strategic media plans, manage projects end-to-end, coordinate stakeholders and vendors, deliver reports and recommendations, and ensure client satisfaction while applying AI/ML-informed engagement and CRM platform capabilities.
Summary Generated by Built In

Job Title: Engagement Manager

Location: Remote

Company: PharmaForceIQ Inc.

Job Type: Full-time, Exempt

About Us:

We are a team of experienced life sciences marketing, strategy, digital marketing pioneers, and technologists striving to revolutionize marketing, sales, and clinical trial recruitment for pharmaceutical and biotechnology companies.

Our Mission at PharmaForceIQ Inc. is to make HCP marketing and clinical trial recruitment in the pharmaceutical industry more efficient and effective by building the industry’s only TRUE Omnichannel platform with Next Best Action for personalized HCP engagement.

Position Overview:

We are seeking an experienced Engagement Manager with a minimum of 5 years of experience in strategic marketing. The ideal candidate will be responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth. This role requires a dynamic leader who can collaborate across departments and inspire a team to achieve marketing goals. Engagement Manager will report to the Director of Optichannel Engagement.

  • Key Responsibilities:

Client Management & Engagement

  • - Establishing and maintaining strong, collaborative relationships with clients, becoming a trusted advisor.
  • Deeply understanding client requirements and challenges to tailor brand marketing solutions effectively.
  • Providing strategic thinking and actionable recommendations toto brand marketing clients when designing and implementing customized optichannel marketing HCP/DTC engagements
  • :Maintaining proactive and high-quality communication with clients throughout the project lifecycle.
  • Develop strategic optichannel media plans, and manage the media acquisition and deployment process for client engagement
  • Ensuring client satisfaction by delivering high-quality work and addressing any concerns.

Project Management:

  • Overseeing all aspects of client projects, from planning and evidence gathering to analysis and report delivery.
  • Work with identified internal and external stakeholders to drive desired outcomes.
  • Developing project plans with clear timelines and deliverables, and managing projects to stay on time and within budget.
  • Ensuring the quality and accuracy of all project deliverables.
  • Identifying potential risks and developing mitigation strategies.
  • Liaising with vendors to recommend programs, contracted programs, timely data deliveries.

Prerequisites:

  • We value experience with pharmaceutical or biotech companies, marketing agencies, creative agencies
  • Experience managing multiple clients and broad scope of deliverables required
  • Technical Proficiency: Familiarity with broad AI/ML concepts and trends and their application in the life sciences marketing space, along with experience using CRM systems and other engagement platforms.

Hard Skills:

  • Required: Proficient in Microsoft Excel, Microsoft PowerPoint, Google Suite
  • Experience with Project Management

Soft Skills:

  • Accountability and ownership over your work
  • Strong attention to detail
  • Excellent communication and verbal skills
  • High-level problem solving & strategic thinking to drive business development opportunities

Qualifications:

  • 5 Minimum of years of experience in marketing, with a proven track record in strategic planning and execution.
  • Master’s degree in life sciences field, or MBA preferred
  • Experience working in the health-tech industry preferred.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Why Join Us?

  • Enjoy the flexibility of a fully remote work environment.
  • Competitive total compensation range of $100,000 – $115,000 annually, which includes base salary and eligibility for our performance-based bonus program. Final compensation will vary depending on experience, qualifications, geographic location, and overall business considerations.
  • Comprehensive health and wellness benefits package.
  • A collaborative and growing workforce.

At PharmaForceIQ Inc. we value our employees and offer a generous benefits package that includes: Medical, Dental, Vision, Short Term Disability and the option to Buy-Up, Long Term Disability, Basic Term Life Insurance, Additional Term Life, Voluntary Insurance: Accident, Legal Plan, AD&D, Critical Illness and Hospital Indemnity Insurance, Unlimited Paid Time Off, Flexible Spending Account & Dependent Flexible Spending Account, 401k, and Company Match, 6 Paid Company Holidays, and Employee Assistance Program for all employees, Applicants must be at least 18 years old to apply. PharmaForceIQ Inc. is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race (including hairstyle/texture), color, national origin, sex (including pregnancy and related conditions), age (40 and over), religion, disability, genetic information (including family medical history), sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law.

Skills Required

  • Minimum 5 years of experience in marketing with proven strategic planning and execution
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Proficient in Google Suite
  • Experience with project management and developing project plans, timelines, and deliverables
  • Familiarity with AI/ML concepts and their application in life sciences marketing
  • Experience using CRM systems and other engagement platforms
  • Experience managing multiple clients and a broad scope of deliverables
  • Master's degree in a life sciences field or MBA
  • Experience working in pharmaceutical, biotech, health-tech, marketing or creative agencies
  • Strong communication, attention to detail, accountability, and high-level problem solving
  • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
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The Company
42 Employees

What We Do

PharmaForceIQ is an AI-driven real-time customer engagement platform built specifically for the life sciences and pharmaceutical industry. It unifies brand and field efforts by leveraging proprietary HCP affinity data and real-world signals to orchestrate hyper-targeted 'optichannel' marketing campaigns, enabling pharmaceutical companies to enhance HCP engagement, drive prescription lift, and optimize their marketing ROI.

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