Company Description
Zayo’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them. Zayo Europe formed in 2012, became a standalone company in 2024 and are now a market leader in operating and managing fibre networks.
Key tasks
• Planning, engineering and documentation to deliver on-time optimal wavelength transmission design solutions for Europe.
• Review of bespoke and on-net solution designs to ensure strategic fit with network growth and expansion goals.
• Work with the wider operations team to identify and deliver synergies to simplify the network, improve service and reduce cost where possible.
• Pro-actively manage network capacity and as required triger, manage, and deliver infrastructure upgrade projects to mantain the capability to deliver customer services.
• Pro-actively manage optical network spares planning for optimal cost/ SLA balance.
• Liaision with Sales Engineering to ensure network solutions fit with general European architecture strategy, and to ensure strategy evolves with broad customer requirements.
• Work closely with vendors to implement changes, additions and upgrades to optical infrastructure networks.
• Support implementation and service activation with network and vendor knowledge.
• Work closely with the wider Operations team to ensure efficient delivery of customer services to achieve company quarterly Gross, Churn and Net service activations.
• Pro-actively manage disconnect tasks to ensure best use of network capacity.
• Manage infrastructure spend and provide accurate quarterly forecasts for the business.
• Work with product group peers to ensure alignment with global provisioning processes and also ensure regional needs are captured and supported.
Other Responsibilities
• Attend Customer meetings when required and provide technical input and direction.
• Personal development - update relevant knowledge & skills in line with trends and developments in the field.
• Support the development of Zayo by taking part in business planning and liaison work with other teams.
• Comply with departmental, corporate controls and procedures and all internal control processes.
• Maintain the highest ethical and business standards and always conduct self with the greatest degree of professional integrity.
• Undertake any other ad hoc duties as deemed appropriate by the appropriate Manager / Director.
Key Skill and Experience Requirements
• Substantial experience in optical transmission systems.
• In-depth technical understanding of the components in optical telecommunications networks and a demonstrated ability to quickly assimilate technical data, methods and procedures.
• Working knowledge of WDM transmission equipment. Experience with Ciena, Nokia, Ekinops and Adva would be an advantage.
• Confident and able to challenge staff, suppliers, and processes to deliver a favourable Customer outcome.
• Knowledge of use of optical test equipment desirable
• Ability to diversify and adapt to business needs.
• Pragmatic and analytical approach to problem solving.
• Accountability orientated.
Rewards
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Competitive compensation including annual incentive plan
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Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum
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Hybrid working
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Health and life Insurance
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Meal vouchers
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Employee assistance programs including mental health, wellbeing and medical support
Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
What We Do
Zayo Group Holdings, Inc. is a leading global communications infrastructure platform, delivering a range of solutions, including fiber & transport, packet and managed edge services. Zayo owns and operates a Tier 1 IP backbone spanning 134,000 miles across North America and Europe. By providing this mission-critical bandwidth to its category-leading customers across the wireless, hyperscale, media, tech and finance industries, Zayo is fueling the innovations that are transforming society. For more information, visit https://zayo.com.
Why Work With Us
We are ambitious and collaborative. Our culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.