As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
At Ciena, we champion life-work integration, offering flexibility and tools for remote and part-time work. We foster an inclusive, diverse, and barrier-free environment to empower our employees. Our well-being programs and benefits prioritize mental and physical health for you and your family, alongside paid family leave options. We invest in your growth through tuition reimbursement, in-house learning, and mentorship opportunities.
This is an onsite role in Ottawa.
How You Will Contribute:
- Act as the design authority for products in manufacture, providing support for failure analysis and development for Ciena and contract manufacturer engineers.
- Collaborate with R&D and Operations teams to define production requirements and specifications for processes and tests.
- Develop and maintain process and assembly tools in manufacturing, driving continuous improvements in design for manufacturability (DFM).
- Review and update PFMEA to ensure product reliability and quality.
- Lead training programs for contract manufacturer operators and engineers, ensuring knowledge transfer and operational excellence.
- Manage product lifecycle from launch to mass production, tracking yields and implementing cost reduction plans through BOM management.
- Work with Test Engineering to create automated analysis tools and key performance indicators (KPIs) for product performance monitoring.
- Develop packaging materials for products and establish recycling programs to align with sustainability goals.
The Must Haves:
- Bachelor’s degree in a relevant discipline and 5+ years of experience in designing, manufacturing, or testing optoelectronic products.
- Solid understanding of optical device principles, including lasers, modulators, detectors, optical sub-assemblies, and transceivers.
- Expertise in production processes for optoelectronic device manufacturing.
- Proven track record in product lifecycle management and launching complex optoelectronic module products to market.
- Strong problem-solving skills, capable of resolving technical issues in high-pressure environments locally and remotely.
- Experience working in a global marketplace with multi-functional, multi-locational teams, demonstrating excellent written and oral communication skills.
- Proficiency in computer and analytical tools, including database management and data analysis.
- Willingness and ability to travel up to 20%, primarily within North America and Asia, to support product transfer and manufacturing.
Nice to Haves:
- Advanced degree or certifications in photonics or optoelectronics.
- Familiarity with global manufacturing standards and sustainability practices.
- Experience in developing automated testing frameworks for optoelectronic products.
- Knowledge of advanced packaging materials and recycling technologies.
- Expertise in statistical process control (SPC) and quality assurance methodologies.
- Proficiency in programming languages for data analysis and automation.
- Experience with supplier management in a global manufacturing context.
Pay Range:
The annual pay range for this position is $91, 800 - $146, 600
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in a relevant discipline and 5+ years of experience in designing, manufacturing, or testing optoelectronic products.
- Solid understanding of optical device principles, including lasers, modulators, detectors, optical sub-assemblies, and transceivers.
- Expertise in production processes for optoelectronic device manufacturing.
- Proven track record in product lifecycle management and launching complex optoelectronic module products to market.
- Strong problem-solving skills, capable of resolving technical issues in high-pressure environments locally and remotely.
- Experience working in a global marketplace with multi-functional, multi-locational teams, demonstrating excellent written and oral communication skills.
- Proficiency in computer and analytical tools, including database management and data analysis.
- Willingness and ability to travel up to 20%, primarily within North America and Asia, to support product transfer and manufacturing.
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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