Ops. Supervisor

Posted Yesterday
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Florence, NJ, USA
In-Office
Mid level
eCommerce • Logistics • Professional Services • Software • Analytics • 3PL: Third Party Logistics
Sell and fulfill anywhere.
The Role
Looking for a Fulfillment Supervisor to manage and motivate a team in a fast-paced environment, focusing on productivity, safety, and customer service while achieving operational goals.
Summary Generated by Built In

Job Description:

Who We Are: 

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. 

  

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. 

  

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. 

 

Cart.com Fast Facts: 

  • 6,000+ customers worldwide 

  • 1,600+ employees globally 

  • 17 warehouses nationwide, totaling over 10 million square feet of space 

  • Headquartered in Houston, TX with international offices in Mexico and Poland 

 

Our values: 

Cart.com is building a company that is committed to living out these 6 core values: 

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. 

  • Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. 

  • Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. 

  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. 

  • Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. 

  • Remember to be human: We work hard, but we leave room for the people, places and things that we love. 

The Role:  

The Fulfillment Supervisor will be a key leader at our Florence, NJ facility. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals specific to B2B. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must.
 

What You'll Do:

  • Be comfortable running metrics and reports to establish team performance and share updates with the broader operations team

  • Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels

  • Drive efficiency in operations by continuously improving current processes and practices.

  • Maintain a safe work environment. Hire and train distribution center team members on best practices and maintain policy and procedures as outlined

  • Work cross functional with other supervisors to achieve broader goals outside your  main department.

Who You are:

  • A leader with the ability to influence

  • A high level communicator both orally and written

  • Able to multi-task and adapt to a changing environment

  • A Problem Solver

  • Team oriented with strong interpersonal skills

What You've Done:

  • 3+ years Fulfillment Operations Experience

  • 3+ years in 3PL environment

  • 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.

  • Systems experience with WMS, OMS, Excel, and other Office applications. 

  • High School diploma or GED.

Top candidates will also have:

  • You have successfully utilized data to support decisions and drive success in your responsible areas

  • Prior 3PL operations experience.

  • Prior B2B wholesale experience  

Physical Work Environment:

  • Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).

  • Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)

  • Able to maintain attention and concentration for extended periods of time

  • Able to work overtime including extended schedules during peak seasons.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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The Company
HQ: Austin, TX
1,400 Employees
Year Founded: 2020

What We Do

Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere their customers are. The company’s enterprise-grade software, services and logistics infrastructure, including its own network of omnichannel fulfillment and distribution centers, are used by some of the world’s most beloved brands and most complex organizations to unify commerce operations across channels and drive more efficient growth. For more information, please visit Cart.com and LinkedIn.

Why Work With Us

We are a team who live by our core values.

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