Ops Services Lead - L&D Programs

Posted 2 Days Ago
Be an Early Applicant
28 Locations
In-Office
115K-182K Annually
Senior level
Professional Services • Industrial • Manufacturing
The Role
Leads enterprise learning and development program administration and delivery. Manages program specialists, establishes priorities, allocates resources, oversees logistics and participant support, evaluates program metrics, partners with stakeholders, and develops team capability through coaching, performance management, and professional development.
Summary Generated by Built In

Job Description

At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.
As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.

Job Summary:
Leads administration and delivery of enterprise learning and development programs to support workforce capability and organizational development objectives. Manages Learning and Development Program Specialists responsible for program implementation, coordination, and stakeholder support. Establishes priorities, allocates resources, and oversees execution of learning initiatives to ensure consistent delivery and program effectiveness. Partners with People Practices leaders, facilitators, and business stakeholders to align learning programs with organizational needs and workforce development priorities.
Key Responsibilities:
Manages Learning and Development Program Specialists responsible for implementation and administration of enterprise learning programs and development initiatives.
Establishes program priorities, work assignments, and operational processes to support effective delivery of learning initiatives across the organization.
Oversees planning, coordination, and execution of learning programs, including schedules, communications, participant experience, and program logistics.
Partners with stakeholders to align learning program delivery with workforce development objectives and organizational priorities.
Reviews program participation, completion, feedback, and performance metrics to evaluate effectiveness and identify improvement opportunities.
Develops team capability through coaching, performance management, workload planning, and professional development activities.
Promotes consistency in learning program administration, communication, and participant support across learning and development initiatives.
Education Qualifications:
Bachelor’s degree in education, organizational development, human resources, or a related field, or equivalent experience required.
Work Experience:
7–10 years of experience in learning and development, program management, organizational development, or related experience required.
2–4 years of experience leading team members, project teams, or program administration activities required.
Certifications and Licenses:
None required.

Anticipated starting pay range:

$115,000.00- $182,000.00

Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs

for skilled craft and labor or experienced professionals and recent graduates.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.

Skills Required

  • Bachelor's degree in education, organizational development, human resources, or a related field, or equivalent experience
  • 7-10 years of experience in learning and development, program management, organizational development, or related experience
  • 2-4 years of experience leading team members, project teams, or program administration activities

DPR Construction Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DPR Construction and has not been reviewed or approved by DPR Construction.

  • Healthcare Strength — Health coverage is described as comprehensive, with Cigna medical plans (plus Kaiser in California), dental that includes orthodontia, and vision through VSP, supplemented by telehealth and an EAP. Behavioral-health resources and virtual care options add depth to the offering, particularly for full-time employees.
  • Leave & Time Off Breadth — Full-time employees can accrue up to 20 PTO days in the first year alongside 10 paid holidays, with 15 consecutive paid workdays at five-year milestones. Craft employees may also receive holiday pay and paid leave depending on union arrangements and tenure.
  • Retirement Support — A 401(k) match of $0.50 per dollar on the first 6% of pay is offered with immediate vesting of company contributions, and employees may also participate in profit sharing. Additional retirement-related perks such as retirement bonuses for tenured employees are noted.

DPR Construction Insights

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The Company
HQ: Redwood, CA
9,075 Employees
Year Founded: 1990

What We Do

DPR Construction is a forward-thinking, self-performing general contractor and construction manager specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets.

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