Ops Product Intern - Summer 2026

Reposted 21 Days Ago
New York, NY
In-Office
67-67 Hourly
Internship
Automotive • eCommerce • Food • Internet of Things • Logistics
Wonder is revolutionizing home dining and making it better. Pull up a seat to our table.
The Role
The Ops Product Intern will assist in developing kitchen technologies, conduct user research, collaborate with teams, manage product backlogs, and analyze performance metrics.
Summary Generated by Built In

About Wonder  

Everything’s on the menu at Wonder. Except compromise.  

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.   

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.  

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. 

 

About the role 

Wonder’s Kitchen Product team is building the technology that powers our world-class restaurants and transforms how the world eats. From intuitive order management to interactive cooking guidance, our systems directly impact store operations, chefs, and ultimately the customer experience. 

As a Product Management Intern, you will support the development and optimization of core kitchen technologies, including our Kitchen Order Manager (KOM),Kitchen Display System (KDS), our back office tool. These systems are critical to scaling operations, enabling staff efficiency, and ensuring order accuracy across thousands of daily transactions. 

This internship offers a unique opportunity to work at the intersection of technology, operations, and user experience. You’ll engage with real users (from cooks to managers), analyze data to identify opportunities, and contribute to product improvements that drive meaningful impact at scale. 

Key Responsibilities  

  • Support product strategy and roadmaps for kitchen technology systems (KOM, KDS, back office tool) 

  • Conduct user research and data analysis to identify opportunities for process improvements 

  • Collaborate with engineering, design, culinary, and operations teams to define and test product features 

  • Help manage product backlogs, write requirements, and participate in agile rituals (standups, sprint planning, backlog refinement) 

  • Collect and synthesize feedback from in-store teams, translating insights into actionable recommendations 

  • Assist with product performance monitoring, including metrics such as accuracy, efficiency, and customer satisfaction 

  • Contribute to go-to-market and rollout strategies for new features or product iterations 

 

The experience you have 

  • Current enrollment in a Master’s degree program, with at least one year remaining (first-year Master’s student preferred). 

  • A Master’s student in Engineering, Computer Science, Data Science, or a related field preferred.  

  • Strong analytical and problem-solving skills; comfortable working with both data and user insights. 

  • Excellent communicator who can collaborate across technical and non-technical teams. 

  • Curious, resourceful, and eager to learn—comfortable adapting in a fast-moving environment. 

  • Interested in technology that drives tangible operational impact. 

  • Experience with tools like SQL, Jira, or data visualization platforms is a plus (but not required). 

 

Base Salary: $67 per hour. 

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. 

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. 

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A final note 

At Wonder, we believe that in order to build the best team, we must hire using an objective lens.  We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion.  As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.  If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy

Top Skills

Data Visualization Platforms
JIRA
SQL
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The Company
HQ: New York, NY
500 Employees
Year Founded: 2018

What We Do

Wonder is a fast-growing, food-tech startup that’s raising the bar on the role food plays in peoples’ lives. We’re a team of food-lovers, entrepreneurs, and some of the most accomplished innovators in the culinary, logistics, and technology industries. Backed by top-tier venture capitalists, we’re moving quickly to pioneer the future of food.

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