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Who we are
At Hero Digital, we believe the future belongs to the businesses that harness technology to serve human needs. Our unique business approach blends consulting, creative, and technology to deliver new business value by transforming the complete digital customer experience.
We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey.
Our expert teams partner with business leaders to help them unlock value by identifying the best customers, capturing new market opportunities, and developing new products and services to deliver cost savings and drive profitable growth.
We’re expanding our talented team of customer experience experts. Our unwavering commitment to our partners' success is one source of our heroic reputation. Our team is the other.
Core Values:
- Perspective- We solve our clients’ hardest problems with the diverse thinking from everyone in our entire organization of experienced professionals.
- Authenticity- We bring our complete and wholehearted selves forward each day to take on every project with deep respect for our clients and each other.
- Curiosity- We love to solve hard problems by looking in unexpected places, always asking “What if…?” Because that’s where the magic happens.
- Expertise- We take pride in the time and dedication that it takes to be the experts that we are — because that drive is the foundation of our success.
- Optimism- We believe that the best is yet to come, and embrace this mindset that increases creativity, inspiration and happiness.
Above all, Hero Digital is committed to creating an inclusive employee experience that reflects the world we live in today. We’re an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.
What We Do
Hero Digital is a leading independent customer experience company born in California at the intersection of consulting, creative, and technology. Our purpose is to solve our clients' toughest digital problems to turn them into enormous opportunities. Hero Digital’s expert problem solvers create growth & value for many of the world’s leading brands like Zoom, Comcast, Twitter, U.S. Bank, Salesforce, Sephora, Jefferson Health, The Robert Wood Johnson Foundation, and TD Ameritrade Institutional achieve growth.
We have been named one of Adweek's Fastest Growing Agencies and one of Inc.'s hottest companies. Our growth is both rapid and thoughtful, with a commitment to diversity and inclusion. We welcome the contributions and perspectives of people from every race, gender, religion, background, and identity
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