Developer Platform – Gateway Services – Job Description
- Staff Engineer – Gateway Services
- Level: L7-1
- Location: Bangalore
Job Description Summary
The Gateway Services team is responsible for building Coupang’s traffic infrastructure layer using Service Mesh. Key aspects of the infrastructure layer include service discovery, load balancing, traffic resiliency, traffic management, failure recovery, and observability paradigms. The job position entails the following:
- Develop and implement enterprise-wide fine-grained traffic control using state-of-the-art technologies (Istio/Envoy, Kubernetes, ArgoCD, SPIFFE)
- Partner for success with cross-functional teams both within the platform organization and with the stakeholder teams to drive results.
- Be an evangelist and thought leader espousing the principles and benefits of traffic management for the wider benefit of the company.
We are looking for a [Senior Staff Engineer]/[Staff Engineer] who has a deep understanding of the interplay of large scale microservices and hands-on experience with Service Mesh. You will be responsible for designing the architecture and driving the team to deliver a modern platform that powers the entirety of Coupang’s services.
Job Description
As a [Senior Staff Software Engineer]/[Staff Software Engineer] in the Gateway Services team, you will partner with leaders of multiple Platform teams. You will implement seamless solutions to complex infrastructure problems, building a highly scalable, reliable, and efficient platform for our customers. You will be accountable for raising the bar on engineering and operational excellence. In this role, you will:
- Build Service Mesh components collaborating actively within a small, highly talented team.
- Design and implement infrastructure components related to traffic management using Rust/C++/Go.
- Architect workload and service management infrastructure by designing and developing critical infrastructure components.
- Decompose complex problems into simple, straightforward solutions following Coupang's leadership principles "Move with Urgency" and "Ruthless Prioritization".
- Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design.
- Dive deep into critical system issues, proactively addressing similar root causes, and raising the bar on Operational Excellence.
- Collaborate with other Coupang technical leaders to make the service extensible and unlock opportunities for innovations.
Qualifications
- Bachelor’s degree in computer science or related technical field.
- [12+]/[8+] years of professional software development experience with at least 2+ years of experience as a Technical Lead.
- Experience in designing and implementing traffic management solutions to handle requests at scale.
- Hands-on experience in designing and developing large scale distributed systems, at least the past three years.
- Strong experience in designing and implementing Service Mesh (Istio) features.
- Excellent development skills in Go/Rust/C++ with a proven track record of delivering mission critical systems.
- Experience with cloud computing using AWS or Azure or GCP.
Preferred Qualifications
- Deep understanding of network components (virtual networks, route tables, subnets, and gateways).
- Deep understanding of modern web applications design architecture and API design patterns with high performance and scale.
- Ability to handle multiple competing priorities in a fast-paced environment and lead the delivery of large-scale services for complex business offerings.
Skills Required
- Bachelor's degree in computer science or related technical field
- 8+ to 12+ years of professional software development experience with at least 2+ years as a Technical Lead
- Experience designing and implementing traffic management solutions to handle requests at scale
- Hands-on experience designing and developing large scale distributed systems (recent 3+ years)
- Strong experience designing and implementing Service Mesh (Istio) features
- Excellent development skills in Go, Rust, and C++
- Experience with cloud computing using AWS, Azure, or GCP
- Deep understanding of network components (virtual networks, route tables, subnets, gateways)
- Deep understanding of modern web application architecture and API design patterns for high performance and scale
- Ability to handle multiple competing priorities and lead delivery of large-scale services
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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