Ophthalmic Image Coordinator

Posted Yesterday
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Institute, NC, USA
In-Office
Senior level
Healthtech
The Role
Serve as Infinitt/PACS subject-matter expert managing image workflow, troubleshooting, and optimizing PACS and Epic integrations. Perform and train staff on ophthalmic ancillary testing and equipment calibration, liaise with IT/biomed/vendors, manage projects, and maintain Epic worklists and documentation standards.
Summary Generated by Built In
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Subject matter expert of Infinitt/PACs software. Responsible for day-to-day operation of the Infinitt/PACs application including image workflow, troubleshooting, and optimizing the Infinitt/PACs software capabilities. This individual will proactively seek out opportunities for increased efficiency and throughput in the Ophthalmology clinic, as it pertains to ancillary and diagnostic equipment and testing. This Individual will Identify systems solutions to meet functional needs, streamline operations, and ensure patient safety and confidentiality. This individual will serve as the liaison between the department and WVUH IT, including Epic Ambulatory Support and PACs teams, WVUH Biomed Engineering, and assist where necessary with vendor support personal. This individual works closely with department leadership to ensure proper operation of image data transfer into the Infinitt system and oversees and corrects errors in the Infinitt/Epic data transmission process. They will need to develop a strong understanding of how to operate ophthalmic equipment and perform all diagnostic ancillary testing, be able to offer education to support staff, maintain weekly/monthly/yearly calibration of equipment, (including GTM and Tonopens) Work with vendor support personnel when necessary for troubleshooting, equipment set up, follow up support, training and other related activities. Epic enhancements, onboarding staff and providers, maintaining connection with WVUH IT to troubleshoot and resolve workflow/clinical issues in the software. Epic maintenance, including but not limited to, tech work list upkeep, scheduling/correcting erroneously entered orders, and creating and maintaining provider and department Smart phrases. Work interdepartmentally with compliance, billing, legal, etc. to ensure provider Epic documentation is following current standards and practices.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. One of the following licenses through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO): 

  • Certified Ophthalmic Assistant (COA) 

  • Certified Ophthalmic Technician (COT) 

  • Certified Ophthalmic Medical Technician (COMT) 

EXPERIENCE: 

1. Five (5) yeas of Ophthalmology experience 

2. Experience working with systems applications including design, testing, troubleshooting problems and/or training 

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Familiarity with PACS and Electronic Health Record (EHR) applications

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Maintains a thorough understanding of supported applications, related interfaces and ongoing upgrades and enhancements.

2. Aids in problem identification and resolution of daily production problems in a timely manner as defined by department Policy.

3. Investigates vendor application packages and participates in system selections.

4. Manages projects assigned by leadership

5. Provides training instruction for all department used ancillary testing equipment, including but not limited to Biometry devices, Perimetry devices, Ophthalmic photography equipment, Anterior segment equipment, as well as new or enhanced software releases or modifications.6. Monitors current application performance and makes recommendations to leadership

7. Works with Biomed to ensure annual performance maintenance is performed on all ancillary testing equipment and clinical equipment.

8. Performs all weekly/monthly/yearly calibration and maintenance cleaning of clinical devices and equipment.

9. Works closely with WVUH IT to set up new devices and equipment and to troubleshoot networking and other IT related issues.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Visual acuity must be within normal

3. Ability to sit for extended periods of time

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information

2. Ability to work well under high stress

3. Ability to work independently or cooperatively as a team member

4. Ability to adapt to various workloads and assignments

5. Possess good oral and written communication skills

6. Ability to work with multi-disciplinary groups and facilitate meetings

7. Ability to prioritize tasks

8. Ability to work in a fast paced and rapidly changing environment.  Must be flexible.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

8140 WVUH Ophthalmology

Address:

980 Van Voorhis Road

Morgantown

West Virginia

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Skills Required

  • JCAHPO certification: COA, COT, or COMT (one required)
  • Five years of ophthalmology experience
  • Experience with systems applications: design, testing, troubleshooting, and/or training
  • Ability to operate ophthalmic ancillary testing equipment and perform diagnostic testing
  • Perform weekly/monthly/yearly calibration and maintenance of clinical devices (including GTM and Tonopens)
  • Work with WVUH IT, Biomed Engineering, and vendor support for device setup and troubleshooting
  • Familiarity with PACS and EHR applications
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The Company
Morgantown, WV
5,748 Employees

What We Do

The WVU Health System, which operates under the brand name WVU Medicine, is comprised of 22 member, managed, and affiliated hospitals in West Virginia, Maryland, Ohio, and Pennsylvania. It is West Virginia’s largest healthcare system and largest private employer with more than 2,500 licensed beds, 4,900 providers, approximately 30,000 employees, and more than $5 billion in total operating revenues. It includes: • J.W. Ruby Memorial Hospital in Morgantown (flagship), including WVU Medicine Children’s in Morgantown and Fairmont Medical Center in Fairmont; • United Hospital Center in Bridgeport; • Camden Clark Medical Center in Parkersburg; • Berkeley Medical Center in Martinsburg; • Barnesville Hospital in Barnesville, Ohio; • Braxton County Memorial Hospital in Gassaway; • Garrett Regional Medical Center in Oakland, Maryland; • Harrison Community Hospital in Cadiz, Ohio; • Jackson General Hospital in Ripley; • Jefferson Medical Center in Ranson; • Potomac Valley Hospital in Keyser; • Princeton Community Hospital in Princeton, including The Behavioral Health Pavilion in Bluefield; • Reynolds Memorial Hospital in Glen Dale; • Saint Francis Hospital in Charleston; • St. Joseph’s Hospital in Buckhannon; • Summersville Regional Medical Center in Summersville; • Thomas Memorial Hospital in South Charleston; • Uniontown Hospital in Uniontown, Pennsylvania; • Wetzel County Hospital in New Martinsville; • Wheeling Hospital in Wheeling; • And five institutes – the WVU Cancer Institute, the WVU Critical Care and Trauma Institute, the WVU Eye Institute, the WVU Heart and Vascular Institute, and the WVU Rockefeller Neuroscience Institute. The WVU Health System also provides management services to Grant Memorial Hospital in Petersburg. For more information, visit WVUMedicine.org

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