Operator II - Customer Assurance

Posted 17 Hours Ago
Be an Early Applicant
United States of America
Entry level
Other
The Role
The Operator II - Customer Assurance audits assembly processes and products for quality assurance. Responsibilities include monitoring product quality, supporting operations teams, maintaining communication regarding quality issues, and assisting in quality improvement efforts.
Summary Generated by Built In

Manufacturing

Permanent

Job Description

For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By being sustainable and open to new ideas we can push the boundaries of cooking, cleaning, and wellbeing at home. But to keep doing so, we need more people who want to innovate and re-imagine what life at home can be.

The Customer Assurance associate, audits assembly processes and product for quality, and initiates, implements, and completes data entry actions per Electrolux North America’s procedures and guidelines.

Key Responsibilities:

  • Essential daily quality support of a designated area

  • Monitor and evaluate “end of line product” to assure products meet or exceed quality standards per the B.O.M.

  • Daily proactive engagement and support with operations teams.

  • Supports Quality Department initiatives by coordinating QCP/Andon, using visual management tools, applying EMS and 5’s skills.

  • Monitors, maintains, and communicates all quality and employee related issues and seeks support on all issues that are critical.

  • Assist in quality improvement and problem-solving as needed.

EDUCATION & EXPERIENCE (Minimum Qualifications):

  • High School Diploma or GED.

  • Ability to use a computer.

  • Basic knowledge of measuring equipment (height gage, micrometer, caliper, gap gauges, etc.) and application of engineering drawings.

  • Able to stand for much of the shift.

  • Must communicate in English verbally and in writing.

  • Microsoft Word and Excel knowledge a plus. 

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone. The employee frequently is required to drive, walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Company
Charlotte, NC
23,469 Employees
On-site Workplace
Year Founded: 1919

What We Do

Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.

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